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Accounting / ERP

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NSC | Resolve Unexpected Error when adding Units Type in Item Record

edited Jun 2, 2025 2:44PM in Accounting / ERP

Scenario

User is trying to add a Units Type to an existing Item Record. However, they get an Unexpected Error message upon saving the record.

Solution

If you encounter this error, there may be a chance that you have some mandatory fields on the Item Form which have no value set. In most cases, NetSuite error message mentions if there is a missing mandatory field when records are saved. However, in some rare instances, it generates an "An unexpected error..." message.

To resolve the error, ensure that all "Unit" fields are shown in the form. One of the most common cause is the

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