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How Do Number Format Preferences Work?

in Ask A Guru 5 comments

NetSuite has a few areas to select Number Formats (how numbers/currencies are displayed in NetSuite).

-User Preferences

-Subsidiary Preferences

-Customer Preferences

-Currency

This is the issue we are facing:

Our German colleagues are under the German subsidiary, so their User Preferences are set to Number Format, 1.000.000,00. They need to invoice for an Indian Entity (INR), where the number format is 10,00,000.00.

However, when they print out the India invoice for that entity, it is using the German format.

We need the invoices to adopt the Subsidiary Number Format in all cases. I would expect it to, but apparently the Number Format in User Preferences overrides everything (as NetSuite Support told me when I thought this was a defect).

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