Scenario: User would like to keep the Bill's Paid in Full status upon voiding a Bill Payment.
The standard behavior when voiding a Bill Payment record is that the related Bill record will have the status reverted to Open status.
As a workaround, for the Bill record to keep the status as Paid in Full, a transaction must be applied in exchange for the voided payment, e.g. Bill Credit and Journal Entry.
Here are the steps we may take:
A. Create a Journal Entry
1. Navigate to Transactions > Financial > Make Journal Entries
2. Click Lines tab, select the following:
- Account: Select Accounts Payables
- Debit: Enter Amount
- Name: Select Vendor to ensure to link this Journal Entry to the Vendor
3. Click Add
4. Add another line and select the following:
- Account: Select an account
- Credit: Enter Amount
5. Click Add
6. Click Save
B. Apply the Journal Entry to the Vendor Bill
1. Navigate to Transactions > Payables > Pay Bills
2. Under Apply tab: Enter Checkmark for Vendor Bills and Journal Entries to be paid
3. Click Save
Upon applying the Journal, the Bill will be in Paid in Full status even if the Bill Payment is voided.
Let us know your insights and tips by commenting below! 😊
