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NSC | How To Void Vendor Bill Payments And Keep Bill in Paid Status?

Scenario: User would like to keep the Bill's Paid in Full status upon voiding a Bill Payment.

The standard behavior when voiding a Bill Payment record is that the related Bill record will have the status reverted to Open status.

As a workaround, for the Bill record to keep the status as Paid in Full, a transaction must be applied in exchange for the voided payment, e.g. Bill Credit and Journal Entry.

Here are the steps we may take:

A. Create a Journal Entry

1. Navigate to Transactions > Financial > Make Journal Entries

2. Click Lines tab, select the following:

  • Account: Select Accounts Payables

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