Discussions
Please be advised that our authorized Account Integration Service Provider for the NetSuite Bank Feeds SuiteApp will undergo approximately four hours planned outage. Standard maintenance will take place to perform a database upgrade.
The schedule of the planned outage is on Saturday, 7 December 2024, from 10:00 p.m. Pacific Time to 2:00 a.m. Pacific Time, Sunday, 8 December 2024.
During the maintenance window, all connections and import requests to your financial institutions in the United States and Canada through the Bank Feeds SuiteApp will be unavailable. If you try to connect a new U.S. or Canada financial institution to NetSuite or manually initiate an import request, you will receive an error message.
To view the most recent bank feeds maintenance schedule, see Bank Feeds SuiteApp Maintenance Schedule, SuiteAnswers ID 94347.
NSC | Resolve Unexpected Error When Navigating to Customers List
Scenario
A user is encountering the error "An unexpected error has occurred. Please click here to notify support and provide your contact information" when navigating to List > Relationships > Customers.
Solution
One possible solution is to do the following:
- Navigate to Lists > Relationships > Customers
- While the page is still loading, add the following at the end the URL:
- &searchid=-102
- Press Enter key on your keyboard
Note: The &searchid=-102 is the general view for the Customer list. Once it loads, the user can set it back to the default view and the list should load without encountering the same issue. When the issue still persists even after doing the steps above, you may be encountering a unique issue. Please reach out to NetSuite Customer Support so they can investigate from the backend.
Jeremy Guimaras-Oracle | Ask A Guru?️
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