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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
NSC | Resolve Unexpected Error When Navigating to Customers List
Scenario
A user is encountering the error "An unexpected error has occurred. Please click here to notify support and provide your contact information" when navigating to List > Relationships > Customers.
Solution
One possible solution is to do the following:
- Navigate to Lists > Relationships > Customers
- While the page is still loading, add the following at the end the URL:
- &searchid=-102
- Press Enter key on your keyboard
Note: The &searchid=-102 is the general view for the Customer list. Once it loads, the user can set it back to the default view and the list should load without encountering the same issue. When the issue still persists even after doing the steps above, you may be encountering a unique issue. Please reach out to NetSuite Customer Support so they can investigate from the backend.
Jeremy Guimaras-Oracle | Ask A Guru?️
Learn how to Refer A Member| Earn the Answer Accepter Badge | Be the Content Creator of the Quarter| Vote for the content you want to see!
Expand your NetSuite knowledge by joining this month's Ask A Guru Live about Advanced Accounting. RSVP on this event now!