megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here!
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!

NSC | Financial Report: GL Account with Zero Balance is Not Showing

in Accounting / ERP

Scenario

User is having issues seeing a specific GL account on the balance sheet and income statement, even when user selected the "Show zero activity" option under report customization.

In the trial balance, these GL accounts are listed as "active." However, for some reason, they do not appear in the reports.

Solution

The ability to show accounts with zero balances on the reports is currently a system limitation logged under Enhancement 117015 Reports: Setting 'Column' footer does not show with zero activities despite "Show Zeros=T".

You can vote for this enhancement on the SuiteIdeas page.

At this time, the only workaround is to trigger the Accounts with zero balances to be included in reports as documented in SAID

Clarisa De Torres | Ask a Guru

nsc-merchandise-program-signature.gif

The Support Community is your launchpad for learning, sharing, and earning exclusive rewards. Every contribution you make helps others and brings you closer to our official Oracle merchandise.

Learn more and join in the fun:

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders