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Inbound Shipment Receipt - Unexpected Error

Jan 7, 2025 5:17PM in Ask A Guru 8 comments

When we're receiving several Inbound Shipments at one time, we're regularly getting an "Unexpected Error" where either all or part of the Receipt fails. Upon retrying, the receipt always completes successfully so it does not appear related to anything wrong with our data (like item not found on PO) because a retry always works.

Is it likely that the Receipt action is either bumping into each other (because we receive several within a few minutes of each other) or scripts/workflows are bumping into the Receipt creation? Our APM is down so we cannot monitor this but will be asking the user to perform the action in real time so we can check timestamps on scripts that ran at the same time in case we need to move when they run if we're hitting concurrency issues.