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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
NetSuite Admin Tip | Understanding Customer-Scheduled Maintenance in NetSuite
Understanding CSM is key to improving customer satisfaction, as it lets businesses schedule maintenance when it's most convenient for them, ensuring their operations aren't disrupted by necessary technical work.
What is Customer-Scheduled Maintenance (CSM)?
Customer-Scheduled Maintenance is a feature in NetSuite that allows Administrators to take control of scheduling major version release upgrades for their production and sandbox accounts. With CSM, you can say goodbye to the hassle of reaching out to Customer Support for such updates.
How CSM Works:
- Accessibility: CSM is accessible to users with the Administrator role or those with "Set Up Company" permission, ensuring that only authorized individuals can manage upgrade schedules.
Ayitah Tallada | General Accounting and Asset Management
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