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Sales Rep Change Workflow or Saved Search Email?
Good morning and Happy Friday!
I initially tried to set up a saved search email alert to notify the sales rep when the sales rep field has been changed, and unfortunately, it doesn't necessarily work the way I would like it to. There have been only a few instances where I received an email when the user made other changes in the record and I received multiple alerts. I understand that in order for the email to be sent correctly, I would need to set the updated fields to be only for Sales Rep, however it's the old value and new value that would be
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