Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more

Update / Create Matrix failing with item create Workflow

edited Dec 2, 2019 3:39PM in SuiteCloud / Customization 6 comments

Has anyone else ever come across this?

I'm having a strange issue with inventory parts where matrix items can no longer be created and existing matrix items can no longer be updated via the 'Update Matrix' button on the item record.

After clicking on the 'Update Matrix' button, the typical 'Mass Update Performed' page loads, except instead it reads: 'Your mass update is complete, and has been successfully performed on 0 records.' Child items can still be edited individually.

It seems like this started after I made a workflow that triggers on the creation of an item record. (item, inventory part, event based, before record load, on create, user interface, condition: role=warehouse manager 2) This workflow sets the value of several fields and selects a custom form.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 4 (Oct-Dec 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders