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Workflow Send Email to Custom Field

edited Dec 2, 2019 3:38PM in SuiteCloud / Customization 2 comments

I have a workflow which is set to send an email to the customer once a button is clicked. I want to CC a custom field which is stored on the customer record, which is working fine when there is an email in that field, but errors when the field is blank. Can I add anything to the {custentity66} which is what is in the CC field with anything to ignore if blank? Or any other ideas of tackling this?

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