By default, when you click "cancel order" you're brought back to your transactions dashboard. What we really want is to reload the transaction record, preferably in edit mode, as depending on the source of the order, we want the employee to record confirmation numbers and other information on there.

I'm trying to do this in workflow, using the Go To Record action. I don't seem to be able to choose the existing transaction using any combinations I'm finding on the Go To Record Action.

I then tried to add a workflow field to capture the existing transaction number, and can't seem to make that work either. I use a set field value action, and again don't have the right fields available to search from. Also tried with a formula using {number} and {tranid} but I get a script error on those.