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Workflow - how to SendEmail to Contact only where the Role = "Group Leader"?

edited Mar 6, 2020 6:05PM in SuiteCloud / Customization 5 comments

I need to create a Workflow that sends emails based on the status of a few custom checkbox fields on the Customer record. If X checkbox is checked, send X email template. If Y checkbox is checked... etc. That part is easy enough.

Here's where I'm stuck: the email should ONLY be sent to the associated Contact where the Role = "Group Leader" which is a custom list value that we use. (note: this is not the NS User Role)

I can't find any way thru either a Customer workflow OR a Contact workflow to access the Role field.

Am I missing something? This seems like it should be an extremely easy thing to do.

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