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New custom field not flowing to PDF/HTML template

edited Dec 2, 2019 5:24PM in SuiteCloud / Customization 1 comment

Hi Guys
I am having some issue showing the value of a new custom field for subsidiary record in PDF/HTML template on one of  our sandbox account.

I have created a new custom field "Bank ID"  ID= "custrecord_sub_bank_ident". Trying show this field in our PDF/HTML invoice template by using the following syntax:

${record.custbody_sub_bank_ident}

this syntax follows the same criteria as the other custom field in the template which are flowing properly.

Examples of the other custom fields that are flowing properly:
[LIST]
[*]Field ID= "custrecord_sub_routing_number"
Syntax = ${record.custbody_sub_routing_number}

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