Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Customizing a Sales Order
We print a Standard Sales Order to packing in each box rather than a packing slip, to show the customer the price, discount, tax, shipping cost, etc.
I want to be able to choose from several messages to display at the bottom of the printed sales order, one for dropship orders and one for standard orders. Inventory item orders will say "thanks for shopping, etc."
For drop-shipping, I want to be able to email the form (save PDF to desktop, attach to email) to our vendor with a different message that states that the item was shipped directly from the vendor and so forth.
0