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Customer # on child customers messed up?

edited Jan 3, 2020 12:37AM in Search / Reporting 1 comment

Not sure if this is the correct category to post this in, but I have a bizarre one:

- we number our customers use auto-generated #s
- saved search on customers where Name/ID starts with "99" turns up random customers who do not start with 99.  Commonality is that the non-99 ones that turn up seem to be children of other parents (also not starting with 99).
- This is similar to the fact that a customer list sorted by name/id has these random customers out of # sequence.

?  Is this a NetSuite bug or a corruption somehow in a few customer records
?  Any idea how to fix?  Because I need for the customer # to work as advertised...

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