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Search for support items
I'm trying to get a list of all active items that offer support. So far here is what I have done. Using the ItemSearch and ItemSearchBasic objects I can specify the values for the offerSupport and isInactive criteria. That makes sense. My question is how to deal with the result set. There doesn't seem to be an Item object that can be used to cast the result set which is returned as the generic Record type. I don't see a way to determine the type of the returned Record object to be able to cast the object appropriately. Plus I
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