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Searching for Subsidiaries in Web Services

edited Dec 2, 2019 3:03PM in SuiteCloud / Customization 4 comments

I have a web service that does a subsidiary search to pull in subsidiary information to a local table.  When I run it as admin, it runs fine, but as soon as I try to run it under another role, I get the following:

Permission Violation: The subsidiary restrictions on your role prevent you from seeing this record.


I have the following set up on the custom role I created for the integration:

[LIST]
[*]Allow Cross-Subsidiary Record Viewing - Checked
[*]Lists > Subsidiaries > View Permission
[*]Subsidiary restrictions on role = default to employee subsidiary
[/LIST]

I realize that the third bullet point above may be the issue, but shouldn't Allow Cross-Subsidiary Record Viewing take care of this?  I can run the search  fine in the UI using this same role, so why doesn't it work in web services?

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