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Automated Opportunities - Close Loop?

edited Nov 22, 2019 10:31AM in CRM 3 comments

For our phone sales campaigns we have chosen to automate opportunities in NetSuite.  However, our order entry process takes place externally of NetSuite and is then pushed over as a invoice (in NetSuite).  What we are trying to sort through at this point is: what is the best way to close an opportunity after an order is placed?  (knowing that the order is pushed from another database into NetSuite...)

Do we need to capture the opportunities in the order entry/production database? (knowing that there could be 3,500+ at a time)  Or is there any internal application in NetSuite (i.e. suitescript) that could close the opportunity after the invoice is pushed into NetSuite?

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