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Avg time to close cases

edited Nov 22, 2019 10:27AM in CRM 4 comments

Is there way to calculate this for business days only?  To exclude the weekends.

We want to see how may days cases or staying open based on regular business days.

We want to measure how many cases stay open longer than three and seven business days.  When we run average time open, it includes the weekends.

Thansk,

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