Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Update: Narrative Insights has been restored and is now available.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Replying to email from within NetSuite
I very often have customers and vendors email me directly, which lands in my Outlook mailbox. Because we're not using NetSuite/Outlook integration (due to cost and bugginess), I have to find the customer record in NetSuite, click Messages>Attach, and attach the message this way.
It would be simply awesome if, while looking at a message attached to a customer record, I could click a "Reply" button and reply from NetSuite, ensuring that the conversation would then have valid reply addresses so the customer's reply goes directly back into NetSuite.
Is this a feature request yet? Anyone know of a more streamlined way to handle this?
0