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Need Help-Some transactions have been defaulting to wrong accounts
According to our accountant, we have an incorrect flow for our Accounts Receivable.
All of our customers are either credit card or cash customer- we never have customers owing us money- and our Accounts Receivable is always incorrect.
Some transactions are getting "stuck" in Accounts Receivable. Our accountant said based on our activity and practice, Accounts receivable should always be at Zero Balance for us- it shouldn't be accumulating transaction amounts. Even if it was an account used as a clearing account (ie. credit memo going in/payment/invoice zeroing it out), it should always have a zero balance for us.
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