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Using ExternalIds with CSV imports

edited Dec 3, 2019 1:14PM in Account Administration 3 comments

How do you (or can you) use a record's external id for a record reference when importing a custom record type via csv?

For example, I have a custom record type that has a record/list field of Items that is a parent field. How do I have to specify the Item?  Can I use the item's external id? If so, how do you do it. 

I tried setting the Item using my id and got the following error:
Invalid custrecord5 reference key p2065.

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