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nlapiLoadRecord error undefined however works in my other account

edited Dec 2, 2019 6:15PM in SuiteCloud / Customization 11 comments

Can't get the following script to work in either of our production accounts (2 different companies). However the script works just fine in my testing account which is setup the exact same way.

Client script applied to the estimate form (Field Changed Function)

First isssue:
The alert to display the customer record phone number does not appear, I think is is because CustRecord.getFieldValue

This is the error according to firefox3
Error: [Exception... "'[object Object]' when calling method: [nsIDOMEventListener::handleEvent]"  nsresult: "0x8057001c (NS_ERROR_XPC_JS_THREW_JS_OBJECT)"  location: "<unknown>"  data: no]

Second Issue:
Because of the first error, the subtabs are disabled (can't select them)

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