Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Saved Search - Webstore customer notifications
HI,
im currently implementing a saved search to notify customers of their overdue balances etc from their purchases via our webstore.
Whilst all the information is set correctly in the search i am unable to send an email to the customers email address.
I have proven this search to work correctly when i define a specific recipient on the email tab under specific recipients.
However Ideally i would like to make this dynamic and have the email alert be sent directly to the customer, and i have nominated the "Email" field on the reipcient field under recipients from Results.
for each transaction i am doing, no emails are being issued to the test mailbox i have created for the transactions.
0