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Customer Saved Search - Formula (Numeric) for # of Closed Cases in Previous Month

edited Jan 3, 2020 12:59AM in Search / Reporting 10 comments

I am trying to write a CASE statement using the Formula (Numeric) field in a customer saved search that will SUM the number of cases closed in the previous month.  I want this reoccuring as we are trying to associate # of cases with total sales by customer but I don't know SQL so I'm struggling. 

Here is my invalid expression:

Formula(Numeric)
Summary Type Sum
CASE WHEN {dateclosed} IS MONTH(EnterDate) = @LastMo_Month  and YEAR(EnterDate) = @LastMo_Year

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