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event and "no match" error and window lock-up

edited Nov 22, 2019 5:41PM in CRM 2 comments

Hi

I'm attempting to include a non-customer and non-employee contact onto an event.
The lookup returns the name of the person all right, but then spits up an error message stating "no match" - whatever that means.

Then the window that has received the error pretty much locks up.  Can't save the record, can't do much of anything.  I have to bring up that screen again via the menus.

Two questions from this -
1 - why can't I attach a non-employee and non-customer contact?
2 - is the screen lockup a bug? 

Thank you!

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