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ODBC setup & service doesn't work as advertised

edited Dec 3, 2019 3:47PM in SuiteCloud / Customization 8 comments

After months of debate, we just added the odbc ("Enterprise Reporting") module and can't get the driver to do even basic things with Excel.

1. The setup doesn't match the documentation updated 9/24/07.

a) the doc's refer to a link to install SSL, but the link is not there
       Is SSL no longer required?

b) the doc's say to open port 1706 in our firewall, but the driver uses 1707
       Which is it, 1706 or 1707?

2. When I briefing had it working, it was only working partially.

a) creating a Excel external data definition, I built a simple query to list customers, and I could view the results within the msquery tool, but when selecting the result to be returned to Excel - I get these errors:

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