Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Everyone Be Warned! Undeliverable Campaign Email (Exceeded Limit)
OK, in case anyone else is in this situation.
One of my clients has 120,000 email campaign maximum (120,000 emails @10,000 per email blast max).
In the middle of a major campaign they were rejected because they exceeded the limit (there contract started in June, 2007 and there is NO WAY they have done 120,000 emails in 4 months!). Here's the issues:
1. No way for marketing to view what is left in their quota. The only way to see what's been mailed is to have admin access to billing information and to wade through all the other billing stuff to find email campaigns.
2. Billing information was flawed. They applied 66,000 emails to the first day of the contract (the client did no emails during that time and there is no way to see where the calculation came from -- no link for example to the actual campaign history) and no way to verify the accuracy of this information (though we know it is wrong).