Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Adding Employee name to bottom of email templates
I want to place the name of the person sending an email to the bottom of an email template
I'm trying to do this by inserting CRMSDK tags for Employee First Name and Employee Surname.
In the message "Text Editor" I select "Employee" from the "Field type" dropdown; then I select "First Name" and "Last Name" from the "Insert Field" list.
However, when I send the message, it puts the Customer's name instead of the Employee name. I think this is because it is placing the codes <NLFIRSTNAME><NLLASTNAME>.
Does anyone know the correct CRMSDK tags for Employee First Name and Employee Last Name? Or another way to achieve this?
0