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Error importing Customer (smbXML)

edited May 22, 2020 6:35PM in SuiteCloud / Customization 2 comments

Hi,

I am getting the following error when I am trying to import the sample customer smbXML of NetSuite. I modified the data in the XML to match the data in my sandbox. Can some one please help me to solve the issue. I have to upload all my master data with multiple address to my production asap. Any quick help is greately appreciated.


The error is

>>>>>
Failed parsing XML: The import has failed due to one of the following reasons: 1) Required data fields were missing; 2) There were invalid or nonsupported characters which may have been introduced by external file editors; or 3) If this is an smbXML import, the elements may have been out of order as defined by the DTD. The processing instruction target matching "[xX][mM][lL]" is not allowed. This error occurred on line 2 of the uploaded file.

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