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Payment Receipt Email Template
Using a custom email template to send the customer their payment receipt, we are looking for the field that will include the Invoice #. On the custom payment form, the printable field is Description, but I cannot find that. I tried Created From and that too doesn't seem to work.
Email Template Subject: Payment Receipt #${transaction.tranid}
but I would like to include Receipt #${transaction.tranid} for Invoice # xxxxxx
Under the Payment, I can see where it was applied to (Invoice # 2206782)
Under the Invoice>Related Records, I can see the payment (Transaction #193367)
But on the email template that we send to the customer, I can pull the Transaction ID# 193367, but can't seem to pull the Invoice # 2206782 into the template.