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How do I find the detailed failed posting in amazon settlement sync

edited Nov 13, 2023 1:48PM in Ask A Guru 8 comments

Receiving the following error during Amazon settlement sync:

Failed to add CashSale to NetSuite because the field Location is missing. You'll either need to set up a mapping to add the Location to the CashSale or remove the requirement for the Location field in NetSuite. Please see the following article for instructions for both options: SuiteAnswers: 103249

I know how to create field mappings in the Farapp tool so the Suite Answers article does me no good.

My issue is - the error doesn't tell me which Amazon order ID or settlement line is having issue.

I have been posting cash sales from Amazon FBA for 3-4 months now and settlements for 2+. I have not seen this error in posting cash sales OR the settlement process AND I can't drill into the details to find why something about this specific line being posted and how it is different than all other postings that have worked in the past.

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