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Upcoming Outage in Bank Feeds SuiteApp April 13-14
Our service partner for bank feeds integration in U.S. and Canada will undergo four (4) hours of planned maintenance on April 13 - 14, 2025.
Please be advised that our authorized Account Information Service Provider for the NetSuite Bank Feeds SuiteApp will undergo approximately four hours planned outage. Standard maintenance will take place to perform a database upgrade.
The schedule of the planned outage is on Sunday, 13 April 2025, from 11:00 p.m. Pacific Daylight Time (UTC – 7) to 3:00 a.m. Pacific Daylight Time (UTC – 7), Monday, 14 April 2025.
During the maintenance window, all connections and import requests to your financial institutions in the United States and Canada through the Bank Feeds SuiteApp will be unavailable. If you try to connect a new U.S. or Canada financial institution to NetSuite or manually initiate an import request, you will receive an error message.
To view the most recent bank feeds maintenance schedule, see Bank Feeds SuiteApp Maintenance Schedule, SuiteAnswers ID 94347.
Our service partner for bank feeds integration in U.S. and Canada will undergo four (4) hours of planned maintenance on April 13 - 14, 2025.
Please be advised that our authorized Account Information Service Provider for the NetSuite Bank Feeds SuiteApp will undergo approximately four hours planned outage. Standard maintenance will take place to perform a database upgrade.
The schedule of the planned outage is on Sunday, 13 April 2025, from 11:00 p.m. Pacific Daylight Time (UTC – 7) to 3:00 a.m. Pacific Daylight Time (UTC – 7), Monday, 14 April 2025.
During the maintenance window, all connections and import requests to your financial institutions in the United States and Canada through the Bank Feeds SuiteApp will be unavailable. If you try to connect a new U.S. or Canada financial institution to NetSuite or manually initiate an import request, you will receive an error message.
To view the most recent bank feeds maintenance schedule, see Bank Feeds SuiteApp Maintenance Schedule, SuiteAnswers ID 94347.
Web Order is saved even though the credit card declined
We recently turned on credit card authorization for online orders. We use the CyberSource Suiteapp for our credit card processing. If a customer enters an online order (Suite Commerce) and puts in an incorrect CSC code with their credit card info the card is declined and a message stating so shows up at the top of the shopping cart screen. No Sales Order number is given and the "Process Order" button
is still active indicating that the order wasn't processed. However, the order does come through and is saved with a "Payment Declined" bar across the top of the screen (See Screenshot). How can I make the order not save if there is a card decline?
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