✨Jeannie Red Ribbon

Im surprised I have ran into so many snags that appeared to be the standard on my previous system I used.

do you use shifts?

We are having the same concern, it should be part of the transfer. Please allow me to ask, are you using shifts?

it is the time feature in NS Workforce Management

@Eunice Fanoga-Oracle , @Ellyxzer Feraer-Oracle I had the issue today, and clearing cache worked! Thank you!

@Edwards_05 I have reached out to AMO concerning commission module, but adding to sandbox is a great idea! Thanks!

Oh so sorry, the class and department are being pulled from the Sales Rep's employee record.

Make sure they are enabled. Setup - Company - Enable Features

Thank you @Jervin Nicholas Teopengco-Oracle , The field I am searching is a native and not custom. They are class, department, and location.

My workflow is on the Sales Order, upon entry of customer name it will populate the sales rep name, class, department and warehouse.

Hi Dominica, I need to update the department on over 3k IF's, would you be willing to share how you did it? 🙏

I realize I cant do #3 until #2 is corrected. (automatically choosing the default of UPS)

Good morning Adrian, Thank you so much for your help! I will check out the article 😁 #1&2-We do have the default set for UPS, I just wondered why it didn't automatically choose it when we have multiple options exposed. its automatically choosing the top one on the list. #3 Just wondering if there is a trick so its not…

Hi @Michelle Jabanes-Oracle, I was afraid of that 🤨 Thank you for the enhancements references, I will go vote!

IT WORKED! THANK YOU! removed cache default bank account removed from my preferences

Thank you, I will give it a try!

i did try using a different browser.

Hello Patrick, Correct, "normal behavior" is to click a subsidiary and KPI will populate amounts. What is happening is, the bank, ar, ap, etc is only pointing to one company of six for me and one other Admin role user. It is working for another Admin user, its not the role that is the problem.

Dashboard - Personalize - Key performance Indicators KPI native to NS = Bank Balance, AP, AR... Not a custom role, using Admin role I also have Subsidiary Navigator on dashboard, when I click on any company the KPI refreshes but does not populate data of company. The KPI seems to only point to one company.

I jumped far enough down the rabbit hole.....I got it figured out!

well i only want them to see the customers that belong to that one rep. not the whole customer list

i not allowing me to post or attach image

As per the auto-generated numbering, the Bill Payment option is not on the list. I created a test bill named TEST123, saved, click on Make Payment, it automatically entered a document number that i could not override. in the past it did not do that. i then checked to be printed box. I then could go to the print check…

I tried checking the "allow override" on payment and it also didnt work. This is totally a cliche in programming. I went to the actual bill, selected make payment, and it still would not allow me to enter the payment number on the initial payment.

I verified that we are not using auto-generated numbers on payments.

Thank you for your detailed answer! This has just recently been an issue after an update, something must have changed for us. I will check out the enhancement.

Well this has really affected morning progress! A QUICK RESOLUTION PLEASE!

We are good to go @Dominica Sevilla-Oracle, thank you for checking.

Thank you @Dominica Sevilla-Oracle, I put in a support ticket.

Having same issues and has shut shipping down!! We dont have time for this! Having issues since last update for us. UGH!!