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I have pulled and reviewed the case you filed. Can you please contact support? I have sent you a Personal Message as well.

Support is currently verifying if this feature is available for WorldPay. Currenty PayFlow Pro and SecPay are supported. Your case and this thread will be updated once confirmed.

Can you please file a case with the details and post the case number on this thread. Support will aid by looking into as well.

Please create a case and post the case number here. In your case provide detailed steps as to the actions you took to correct and an error messages that might have appeared. Support will need to know all settings (account info) set up from before and after in order to trouble shoot.

peterpap - You case details do not match the concers of the defect posted above - although this thread shows a similar concern. Your case has been attached to defect 142729 - which is currently under investigation.

Pleae note there was a failure to failover when internal name servers crashed. This has beenfixed. Going forward should similar failures repeat, it will be transparent to the application.

Monday's (04/08/2008) downtime spanned the time between 6:46 and 7:22 AM (Pacific). It manifested as a significant performance slow down for all users of Version 2008 Release 1. Additionally, the ability to login to all NetSuite versions during this time was affected. Any Version 2007 Release 1 users who were logged in…

Update: There was an isolated incident involving a failure of a single piece of hardware. The server was offline for 116 minutes starting at 5:22 AM Pacific time. Less than 1% of our users were affected. This downtime event was counted as downtime against our uptime Service Level Agreement Thank you kindly, Phillip Weekes…

All lines are now up and operational.

Please be advised that the UK Phone Lines are currently up and functional. Should you still have any concerns in getting through - immediately file a case with Support or post a thread to advise.

Issues with the support lines are related to U.S lines only. This is still being looked into and should be resolved shortly.

Users should see an improvement in performance and be able to access thier accounts if unable to earlier this morning. At this time we do not know the reason for the problems earlier with performance. Once more information becomes available it will be communicated out.

Currently we have Defect 142221 filed for this concern. Priority is S1. More updates will follow as available.

Current ETA to resolution is approx. 60 mins.

Update: database is back online. Our teams are currently investigating as to the cause of this. Thank you kindly, Phillip Weekes User Group Moderator NetSuite, Inc. One System. No Limits. www.netsuite.com

This concern is now resolved. We thank you all for your patience.

Can you please file a case so that support may investigate as well.

Can we please get a case filed for this.

Can you please file a case with Support. When you say upload - did you just save it to your file cabinet or did you upload into a template? This could be related to how your document is referencing links - which should be pointing to areas of your file cabinet to pull images and any other such details. When your third…

Could possibly be related to to Defect 163854. You will need to file a case so that support can follow up and confirm.

Case number you provided does not seem valid. Is this a NetReturn Case number?

Hello Mat, If not already done so - can you please file a case with Support, and post your case number on this thread.

I beleive this is by design - but Support can confirm for sure once a case is filed. If it is they can create an enhancement request and attach your case to it. Others would than be able to have their cases attacted tothe enhancement as well.

Please advise of any case numbers that were filed.

You will require the Marketing Automation feature in order to send email campaigns. If you do not have the feature please contact your Account Manager for details on cost and how to activate it.

This could be based on how certain records pull information. Although the tags might be the same in general each record type has a certain of looking at things - and pulls information according to that view. So all the tags work correctly from one record, but not another. With out more detail on how your form is set up,…

You can add the Bulk merge tab to a contact record as well. This will function in the same manner as a customer record.

Hello Mark, You need to customize your Customer record and add the Bulk Message tab... then you'll see messages to the customer. Bulk messages can be seen on the contact record, but to see them on the customer record, you have to do this customization. Steps required; Go to Set up > Customization > Entry forms. Choose your…

An anouncement will be coming out soon (within the next couple of days or so) regarding the New Tool.

Enhancement # 142704 filed for this request. Please add your votes by creating detailed cases and asking that it be attached to the Enhancement.