3942155 Newbie

I just submitted the case, it's number 440289. Thanks again for your help, Kathy

Hi Mark, You seem to know more about exchange rates than me, but when I have invoices paid in foreign currencies, I usually go adjust each deposit manually. By the time the invoice is paid 30 days later, the exchange rate that the customer has used and the one I invoiced in is usually different, plus the bank takes their…

Well, I figured out my own problem, which is a relief. I'm always logged in as the administrator of NetSuite, so I should have access to everything, or I always have in the past. I decided to try getting into the Bank Rec by changing my status to "Full Access" and that worked, so at least I can get my books closed in the…

Thanks for the tips, I'll file a case. Kath

I agree with Ray, I believe we're option 2 also. I didn't have anything old show up on my reconciliation until we were switched over to version 11. I'm the only employee who has access to the accounting portion of NetSuite and the Controller before me reconciled the books daily. I currently just use the Start Date trick to…

Hi Malin, Are you sure you want us all to send in individual cases on this issue? I have the same problem with my bank reconciliation, with dates ranging from 1999 through 2005. I've been sitting back and reading the responses, hoping to get an answer from the user group before trying to figure out how to get these old…

Malin, I just wanted to say thanks for the instructions, they worked for me. All of my old postings were cleared, just not reconciled. Kath

I guess I need to start reading the threads on the user group more often, because this is the first I heard basic payroll was being taken away. After working through all the kinks of the new system, I really like the basic payroll. It only takes a few minutes each month, and after I've down loaded my direct deposits to the…

I've just renewed NetSuite in the past month and had a great Sales Rep. I guess I got lucky!:) Kathy Unverrich Optibrand Ltd., LLC

Hi June, I just played around with the global search again using my inventory numbers and I did get the system to work. My problem was that in the past I was able to input part of the inventory number, such as 000180, and it would pull the item up or a list of numbers that would match the partial number. Our inventory…

June, Great tip, that works great! Kathy

I have a hard time searching for inventory items since the new release. I use to be able to put in the item number (000233) in the Global Search and I would go directly to the inventory item. All I get now is "no search results match your criteria." I have to find other creative ways to get to where I want to go, and going…

I guess I'll have to defend the NetSuite team. I just received an email reply yesterday to a post that I had made at the end of January. It was in response to a problem that I was having with my Section 125 plan wages showing up on the W-2's. Since I ended up manually adjusting my W-2's, I probably didn't need an answer…

I can't find it under Setup, manage roles, either, but if you go under the individual employee information, you can still give access to the role. Just use the access tab and it's still a choice, at least in my system. Kathy

I wasn't able to go into my bank rec's for awhile with the Administrator role (not sure why but it is now fixed) so I gave myself the new role of "full access" and was able to to access my reconciliations. I'm not sure if it'll work for you, but it can't hurt to try. Kathy

I'm down too. Guess I get to start my weekend early;) Kathy

I've been upgraded for about a month, and it did seem to run slower the first couple of days after the upgrade. I have noticed that today the system seems slower than usual. Kathy

I'm actually very gratefull that you both are on here a lot, I've learned a lot from reading all your posts! :) Kathy

Netsuite as a product: 9 out of 10 Netsuite customer relations: 6 out of 10 Netsuite support: 5 out of 10 Overall cost benefit: 5 Fit for your business: 7 Are you as a company maximizing the potential of Netsuite: 4 As the administrator and the accountant in our organization, I really like NetSuite. The only time I had a…