3942235 Newbie

I am getting the same error also.

Jason, Please go to http://shop.filtersolution.com/s.nl/sc.2/category.139/.f This is a matrix item that has been set up since before Version 10. This was working before the upgrade. Now it does not work along with the other matrix items. Please help with this problem. Fereale

Jason will you answer me. I hope there is some one else monitoring this Forum from Netsuite. The web store was working fine until version 11 upgrade. Internet Explorer is giving us a Syntax error to load and when you try to order it is saying that itempricing is not defined. Need help

We can not even log into Netsuite. The web store is down. I can log in to support to get a case started.

We are down also.

We tried that. We are permission violation. Permission Violation: only the administrator may access this page. Fereale

I have had simular issues with matrix items. What always seem to work for me is start over and copy information from the old item into the new one. I have also found if I press the Make a Copy button from an existing matrix item that is working on the store. It sometimes does not work. The only common factor in all of the…

We are in the same boat. The items that we ship are air condition / furnace filters. The most they may weigh is 16 lbs. That 16 lb box has a dimension of 23.5 x 22 x 26. We offer free shipping. The shipping rate is built into the product. I am doing a study right now to determine with Dimensional Weight that all the major…