3942554 Green Ribbon

I have been setting up paypall in V11 as my only option and while it works - when you get to checkout it is very confusing as it also shows the credit card entery fields greyed out. It is not obvious at all that all the customer has to do is hit continue and go to paypall. I have an enhancement request going for it…

mhiffman - thanks for your reply. I dont have advanced web customization - is there another way I can do as you sugested to either change the labels or put up a warning?

is there any loss in functinality if you use a processor like costco that is not integragted by netsuite?

figured it out - its a setup option I have to turn on first

I filed a new case and this time I got a response that worked, In the documentation it says use the format * http://www.wolfeelectronics.com?promocode=discount but that does not work - it needs to be * http://www.wolfeelectronics.com/?promocode=discount

Im getting a ton of failed responses due to bad email. Several of the bad emails were people I know so I contacted them and they all got the email.

Did you ever solve this? I have the same problem. We are trying to use marketing URLs like http://store.madebysurvivors.com/?promocode=HTAS2/ to track some marketing. When I place test orders after following this link they do not pass the promocode to the cart, or if it is passed it is lost in checkout and does not show up…

We use constant contact, but not because we have tested differences in the open rate. We use it because the template and themeing is so good in CC and we are not good enough with HTML to match that in Netsuite. I think in concept I would prefer to do it all in netsuite. One think I was thinking of testing was creating a…

We had all our automated emails that get messed up last week as well, the html got really jumbled (and they were all written without html). We just edited out all the html as we to get them back to the original state.

Ive been using landed cost for 2 years now and have never even thought of a report I need other than the standard inventory reports. What kind of reports are you interested in, perhaps I can learn something that I should be looking at but Im not. I agree with the comment on receiving not being flexible enough, and I…

Its not a huge deal, but they used to at least file an issue over this kind of thing. I dont know which release it changed in but we only noticed it recently

Thanks for checking that out for me, I think I understand now -since I have an inventory adjustment dated Dec 26 then if I enter anything that changed stock before that date it probably has to readjust - is that right? Thanks again.

So - this all turned out to be template related - rounded edges does not work for gift certificates. Problem resolved. Thanks

On further testing - it seems to have to do with the variable amount. If I set a fixed amount it works but the error comes with variable. On your site it says "price variable....." that does not happen on ours it just puts a price field in. We are using a default template.

We did not create a new one - ill give that a try. Yes we do use the same gift certificate item for all gift certificates as we never saw a reason not to. Is this a problem? Thanks again.

Ok - that turned out to be it needs to have a price in price field even if I want to set variable, However - same problem with the new certificate - it just gives an error "field must contain a value" in a new twist - the price field shows up twice making the user enter the variable amount twice. Thanks for the help, 2…

Well - we changed the settings and now if a customer tries to purchase a gift certificate it gives an error code saying "field must contain a value" One more case to file I guess.

Ive been busy with other things and am only just getting to this. What do you mean by: if your settings globally accommodate pre printed certificates

Thanks for the help Angela, Ill try to be clearer. We had been using gift certificates with netsuite generating the gift code number. That worked but it meant that when we fulfilled the order the recipient got an email automatically. Most givers did not want to send an email, they wanted us to mail a "certificate" that…

Sigh. I took the old, non working gift cert offline and added a new one as you described. The only thing different about my old settings was the set to cant fulfill/receive. Now it will not display no mater where I put it on the site- Ive tried every tab and checked all the settings and it will not display. I even tried…

Very good idea and thanks so much for the help. Its users like you that make me glad I gave up on paying for support, who I had asked this very same question of many times. Thanks again!

Thanks for this great post. I had no idea this had been added and had several cases filed to get the ability to send a gift card. Our big frustration is that people want to give the card as a gift on a certain date and not have the email go automatically to the recipient. I hope this allows for that.

Oh wait - this only solves half the problem. We also have a phyical store and wanted to sell gift certificates there and give the customer a generic certificate with a code on it. This is where the "enter in order" part would have made sense for us - but that does not seem to work if you want online certificates.

variable - its at http://store.madebysurvivors.com/Gift-Certificate?sc=2&category=947 if you need to see it (please dont laugh at our weak design, but we are abolitionists, not designers. It worked fine until this last change.

And - surprise, now that I turned it back to system generated, I still get the error "field must contain a value"

When you get the samples you should enter them as inventory by creating a PO with a cost of 0. Then sell as normal.

I still cant get it to work and neather can anyone I have spoken to at silver tech-support.

How is not double counting - the shipping items is expensed as a single transaction then cogs for each sales is increased. The shipping and other expenses should be capitalized into the inventory not expensed.

Thats great. I was hoping it worked that way. Ive spoken to support several times about this in the past six months and you are the first person who could tell me how it worked.

when you say "you will be able to choose to use cash sales/invoices to calculate" =- do you mean either or - or can we choose to include both.