3942575

I had already created case #1273355 but was told to contact Paypal even though I cannot change the Netsuite integrated Paypal express button without somehow inserting in my own paypal button instead of using Netsuite's..and on the shipping method page I don't even think there is a solution I can implement there. Thank you,…

in Customers are saying they can't finish paying by Paypal Comment by 3942575 Feb 25, 2011 1:00PM

Hello Stephanie, If you wish to use PayPal Intergation and would need to setup PayPal Express Checkout for your webstore, you need to enable PayPal Integration feature (Setup > Company > Enable Features > Transactions > PayPal Integration) and then go to Setup > Accounting > PayPal Processing to process payments through…

in Setting up PayPal Comment by 3942575 Jul 14, 2010 8:42PM

Hello Jeff and Lauren, Support is already actively looking into this. Please expect someone to contact you to ensure that your concern is properly addressed. Thank you.

in Customers are saying they can't finish paying by Paypal Comment by 3942575 Feb 25, 2011 12:17PM

Unlike the products mentioned by wcm above, NetSuite is an ERP system, one that can include hosted ecommerce functionality. NetSuite does support PayPal as a payment method and does support integration with the PayPal Express Checkout product. NetSuite is not now supporting new integrations with the Payflow gateway…

in Is Paypal an option? I see CyberSource, Merchant E-solution Comment by 3942575 May 24, 2013 10:50PM

Hello Mike, If the order has been authorized and there is a change in the total amount, you just need to make changes on the order to update the total amount and mark the Get Authorization checkbox on the Payment tab then Save to re-authorize. A new authorization for the updated total amount will be generated. The original…

in Change order after authorization Comment by 3942575 Mar 24, 2011 5:55PM

Hello Jason, The NetSuite PayFlow Pro Credit Card processing integration should not be affected by this transition but we will be closely monitoring updates from PayPal throughout the migration process. Thank you.

in Payflow Application Migration - 03/18/2011 Comment by 3942575 Feb 24, 2011 6:55PM

Hello Melissa, There is no action required on our end in relation to this maintenance/migration. PayPal is moving data centers. As a result of the data center move, the IP addresses will change. This will not be an issue or there should be no impact on our end as we do not use IP addresses in our communication with them.…

in Payflow Application Migration - 03/18/2011 Comment by 3942575 Mar 10, 2011 12:35PM

Hello Derek, Please file a case with Support regarding this matter so we can properly investigate. Thank you.

in :mad: Netsuite not returning Payflow Transaction Errors. Comment by 3942575 Feb 9, 2010 9:15PM

This is currently being tracked by enhancement 148328.

in Due on June 30: Worldpay upgrade Comment by 3942575 Jul 24, 2008 9:12PM

NetSuite is now available and we are currently investigating the cause. Thank you for your patience.

in NS Service Interruption Comment by 3942575 Aug 31, 2010 9:16PM

Update: About 98% of all service is restored. 100% of hosted web sites/stores are now available.

in NS Service Interruption Comment by 3942575 Aug 31, 2010 9:05PM

Hello Shawn, Support is already working on your case and will contact you. Thank you.

in Setting a credit card expiration date on a sales order Comment by 3942575 Mar 29, 2010 8:41PM

Hello Beth, If you have more than 1 Accounts Payable (AP) account, kindly check if the AP account set on the bill is the same AP account selected when you navigate to Transactions > Purchases/Vendor > Pay Single Vendor page. It appears that you also filed an online case. Please expect someone from Support to contact you…

in Problems "Paying Single Vendor" or using "Make Payment" button on bill Comment by 3942575 May 25, 2010 11:34PM

Hello Jonathan, Our product team has reviewed the changes and no impact is expected. Feel free to contact Customer Support if you have further questions.

in Worldpay Update 31st October 2011 (UK) Comment by 3942575 Oct 31, 2011 1:30PM

Hello Shawn and Mat, Please expect Support to contact you regarding this defect. Thank you.

in Refunds - why did you break them - beware peoples! Comment by 3942575 Mar 25, 2010 10:30PM

Hello Matt - Support is already working on your case and will contact you. Thank you.

in Refunds - why did you break them - beware peoples! Comment by 3942575 Mar 24, 2010 12:35PM

For some of our existing gateway integrations, additional permissions are now required in order to setup credit card processing in NetSuite. This is the case for NetSuite's integration with the Payflow Pro gateway. Please note, this is for new credit card processing setups only and ones already in place are not affected.…

in Paypal Paylow Pro Processor is no longer available on Netsuite Comment by 3942575 Mar 18, 2010 4:09PM

Hello Steve, On the Web Site Setup page > Shopping > Payments Page section, are the options "Display 'Save My Credit Card Info' Field" and "Save Credit Card Info by Default" marked? Save My Credit Card Info -marking this box to allow customers to save their credit card information wth their login for use the next time they…

in Online credit card processing Comment by 3942575 Aug 13, 2010 2:58PM

Hello Don, Support is actively investigating and will be in touch with you to provide updates regarding your concern. Thank you.

in Checkout issue Comment by 3942575 Feb 23, 2010 8:49PM

Hi Jamie, Support will contact you again today to provide an update. We appreciate your patience.

in Bulk Billing very Slow Comment by 3942575 Mar 26, 2012 7:00PM

We are actively investigating and working with UPS. This is currently being tracked via issue 204471. We sincerely appreciate your patience on this matter.

in UPS Shipping Not Working Comment by 3942575 Aug 26, 2011 4:12PM

We are actively investigating and working with UPS. This is currently being tracked via issue 204471. We sincerely appreciate your patience on this matter.

in Our UPS System is not working either Comment by 3942575 Aug 26, 2011 4:13PM

please click the link instead - thank you

in Invalid Access License Number?? Comment by 3942575 Jul 21, 2011 8:22PM

Our engineers are actively working on releasing a fix as soon as possible. Please refer to issue 202097 or this thread for updates - https://usergroup.netsuite.com/users...ad.php?t=27320 We sincerely appreciate your patience.

in Invalid Access License Number?? Comment by 3942575 Jul 21, 2011 7:40PM

Here's the link - https://usergroup.netsuite.com/users/showthread.php?t=27320

in Invalid Access License Number?? Comment by 3942575 Jul 21, 2011 8:15PM

Hello Peter, This is currently being tracked by Enhancement 157585 - Remove the Mark All button in the Item Fulfillment page. You may vote for this enhancement. Thank you.

in Disable Mark All on Item Fulfillment Comment by 3942575 Feb 16, 2010 10:29PM

This is currently being addressed via defect 171712. If you haven't submitted a case yet with Support regarding this problem, please do so. Thank you.

in "Calculate Total Weight" on Kit/Package results in "Infinity" lbs Comment by 3942575 Feb 9, 2010 9:13PM

Hello Mike and Jennifer, We are actively looking into this. Thank you for your patience.

in 2012.1 FedEx Address Verification Comment by 3942575 Feb 13, 2012 5:35PM

Hello All, Defect 215074 is an S1 defect and our QA/DEV teams are actively working on this. If you have any additional concerns regarding this defect, please feel to contact us at Support. We will also provide updates via your cases. Thank you.

in 2012.1 FedEx Address Verification Comment by 3942575 Feb 14, 2012 1:35PM

This is actively being addressed via defect 206345.

in Return Authorization - Drop Shipment Comment by 3942575 Oct 18, 2011 9:59AM

3942575 Newbie

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