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  • I'm not sure about others but for us, we had our credit cards set up already with Verisign, then Paypal took over Verisign. We are just now adding Paypal as a payment method but we still have Paypal who handles our credit card processing but it's two different things. Paypal processing for credit cards and Paypal as a…
    in Difference between PayPal Processing and Credit Card Processing Comment by 3943078 Jan 20, 2011 10:13AM
  • We also received the same e-mail. It appears to me that this is a change that NetSuite will have to make on their end as I can not locate anywhere in my system that the URL is referenced. NetSuite, please confirm that you have / are making this change. Thank you.
    in upgrading PayPal Payflow Link accounts Comment by 3943078 Aug 6, 2008 12:41PM
  • We have the same issue.... Would like to hear solutions as well.
    in Change order after authorization Comment by 3943078 Mar 24, 2011 10:15AM
  • We are having a different but similar issue with payment holds in the new release of NetSuite. An example of what we are experiencing is when we try to change the order to open invoice after an order is placed on credit hold due to credit card error or decline. Sometimes an order will be switched to COD when the credit…
    in Payment Holds and PayFlow Pro CC Processing Comment by 3943078 Dec 16, 2010 9:53AM
  • Is anyone else still having this problem with PayPal? We can't override anything in the system. Everything has to be re-created and processed once a card is placed on hold. This is severely impacting business processes. We have two issues reported, 189215 and 180076, but we have gotten nowhere with them and have only gone…
    in Payment Holds and PayFlow Pro CC Processing Comment by 3943078 Jan 27, 2011 11:12AM
  • See the following thread for more information on this issue: https://usergroup.netsuite.com/users/showthread.php?t=11355&highlight=credit+card+processing Hope this helps.
    in Processing Issue Comment by 3943078 Mar 28, 2008 10:05AM
  • NetSol does not support TXT DNS records, only A, CNAME, and MX. http://customersupport.networksolutions.com/article.php?id=187 Same goes for Yahoo! GoDaddy, from what I understand, does support the TXT records, which is what is needed for DKIM. Other web hosting and domain registration companies also support TXT records:…
    in How to setup DKIM with Network Solutions??? Comment by 3943078 Feb 8, 2008 8:30AM
  • I just submitted an enhancement request for the same thing. The issue that we are having is that our customers have one person who needs to receive a copy of the sales order, then a different person to receive a copy of the invoice. Currently, the system puts the default address in the sales order and that is the same…
    in Different Email Addresses Comment by 3943078 Jan 10, 2007 10:08AM
  • Thanks James!
    in Different Email Addresses Comment by 3943078 Apr 24, 2007 12:33PM
  • Apparently the support rep that I spoke with either did not file an enhancement request like he said he would or if he did, he didn't add my name to it. Netsuite - can you please look into this - it was case #514942 - rep was supposed to file an enhancement request on this but the case is closed and I can't find an…
    in Different Email Addresses Comment by 3943078 Apr 18, 2007 12:00PM
  • OL-2 now working on Windows 7 ok. Bumped into the 5000 customer limitation & also noticed today that it has not sync'd my work numbers across for "contacts". I right mouse clicked the install file on my desktop, changed compatibility to XP SP2, ran as Administrator & away she went. Off now to find the missing phone…
    in Outlook 2007 Integration Comment by 3943078 Jan 4, 2010 11:11AM
  • Steve, We do not have multiple locations so we wouldn't have experience with that. I would think that Valogix would cover those types of transactions. They are a fairly sophisticated program. I am sorry that I am unable to answer that question for you. Staci
    in Demand Planning Issues Comment by 3943078 Jan 17, 2014 6:57PM
  • Paul, We have found Valogix to be an improvement over what we had before (NetSuite reports and some excel worksheets with formulas). The implementation with Valogix was a bit rocky at first and there have been some bugs to be worked out along the way. We watch all the data very carefully still every month for all of our…
    in Demand Planning Issues Comment by 3943078 Oct 23, 2013 1:02PM
  • jpolidan, OUCH! That sounds incredibly painful and I can relate to your story. We went with NetSuite about 6 years ago based on promises made by the sales department, then after signing on found that alot of the promises made by the sales people were not delivered. It really taints the experience of new customers and I do…
    in Demand Planning Issues Comment by 3943078 Jun 19, 2012 3:24PM
  • Hi Staci, How has your experience been with Valogix? Can you please throw some light if it is useful at all? We have been using it for our forecasting and purchasing needs for about 3-4 full months. The implementation was rough. It took a lot longer than we had expected. There are still some bugs being worked out on the…
    in New Demand Planning Module Comment by 3943078 Jun 5, 2013 4:33PM
  • jpolidan, OUCH! That sounds incredibly painful and I can relate to your story. We went with NetSuite about 6 years ago based on promises made by the sales department, then after signing on found that alot of the promises made by the sales people were not delivered. It really taints the experience of new customers and I do…
    in New Demand Planning Module Comment by 3943078 Jun 19, 2012 3:19PM
  • I have submitted an online support form. Thanks.
    in Vendor Quantity Pricing schedule Comment by 3943078 Aug 31, 2010 9:56AM
  • WATCH OUT BEFORE UNDERTAKING YOUR MULTI LOCATION INVENTORY DISTRIBUTION!!! NS is not very clear about this, but when you enable MLI and do your initial distribution you have just made it impossible to edit or alter any transaction impacting inventory before this date. That means no amending or creating invoices, receiving…
    in WARNING - enabling Multi-Location Inventory is dangerous!!! Comment by 3943078 Nov 5, 2008 12:00PM
  • Please see my post on creating a report to reconcile the Inventory Received Not Billed account. https://usergroup.netsuite.com/users/showthread.php?t=11335 I hope that helps. Robert - That was very helpful. Thank you for detailing that one out so well!!
    in Urgent help needed/ Inventory Received Not Billed Comment by 3943078 Aug 15, 2008 1:32PM
  • Oh, now I see that we have the same problem. Our Landed Cost item was set up as a non-inventory item from the beginning. In checking into this, I have a huge amount now that has not been booked to COGS as the items were sold. UGH! :eek: Does anyone have any ideas of how to fix this now - after the fact?? Also, I noticed…
    in Landed Costs - Help Required Comment by 3943078 Jul 15, 2008 3:48PM
  • bigjimmyk3 - no, never did get a work around for this. Olivier Gagnon: We were not wanting to blind receive anything - just receive items from multiple PO's on one receiving worksheet. Kind of like when you bill PO's - you can choose several at one time and then submit - you can then see each line item (from multiple PO's)…
    in Bulk Receive POs or Receive multiple POs at once?? Comment by 3943078 May 21, 2009 3:33PM
  • Also.... Member items in Kits.....
    in DIrect List Editing of Items Comment by 3943078 Apr 17, 2008 1:21PM
  • Hi, Can you please list down specific fields that you would like to request to be DLE-enabled? Thanks! Department fields on transaction records Location fields on transaction records
    in DIrect List Editing of Items Comment by 3943078 Apr 17, 2008 9:33AM
  • We have been using kits for 2 years now and there are many times that I am unable to get the reporting data that we need within the current reporting functions of NetSuite. Kits overall work the best for our business but the reporting function is less than desirable for sure. When you do a sales order and select "List" on…
    in Checking Kit Inventory Comment by 3943078 Mar 12, 2008 11:11AM
  • since the auto inventory management has a known defect I am adjusting manually the min/max levels daily....as it does not allow DLE it takes fooorrrreeevvvveeeerrrrrr :mad: Could you please expand on the "known defect"?? We are getting ready to start using the auto inventory management feature and sure would like to be…
    in DIrect List Editing of Items Comment by 3943078 Apr 14, 2008 10:19AM
  • Brian - I think this is a new issue with version 2008.1 - see https://usergroup.netsuite.com/users/showthread.php?t=11317.
    in How do you print the vendor code on a PO? Comment by 3943078 Mar 13, 2008 9:49AM
  • Thanks for sharing that - I'm going to go vote now.
    in Checking Kit Inventory Comment by 3943078 Mar 12, 2008 11:26AM
  • The kit inventory is made up from the members or "main" item's inventory. There is no way to adjust the kit's inventory because the kit is not really an inventory item - only made up of inventory items. If you are trying to pre-pack your cases and have those show up as inventory, you may want to use Assembly items instead.
    in Using Kit's !, Inventory! & relating to member items Comment by 3943078 Dec 13, 2007 9:43AM
  • Hmmm...very strange, it should update the # of records that it showed in the preview. The best I can suggest right now is to file a case and I will make sure it gets looked at. Thanks, -e Evan - I finally had some time to invest on this issue with support. Here is what we found: Defect 134287 - Lists > Mass Updates > Items…
    in Mass update price - won't work.... Comment by 3943078 Nov 5, 2007 9:39AM
  • are you sure item selection criteria actually select something? Yes, because on the preview page, it shows the items and what the new price will be.
    in Mass update price - won't work.... Comment by 3943078 Oct 30, 2007 3:17PM