3943267 Green Ribbon

Sheesh - do I not look busy here? :D Don't think I am not trying to find it in testing. Just haven't had success so far, but sure would like to hear from NS on this one. I appreciate your efforts! Thanks -H

hms1966: Thanks for your input here. I'm having similar frustrations with my Neb Standard checks (with our Logo). You're not alone in your grief. Thank goodness! I do not like being alone :D A bit of input. From NS would be really nice about now. Anyone? Dangit Angela I thought maybe you would have the answer! -Hayley

Can't you set the offset to move both the check and voucher, and then customize the check to move all the elements on the check back 0.25? - Miguel So, I guess what I need to know is it is possible to adjust the .25 offset in the voucher portion of the form w/out affecting the "check" part of the form. Or how to adjust the…

Here is a new twist: ....I just went to print out some checks today and one vendor, while the text is still incorrect/offset, shows no boxes around the second and third portion of the form yet the rest of the vendors have both the text offset issue plus the boxes present. Why is there a difference if the "Standard" form…

Case number 630623 -H

To change the offset go to the transaction tab of set preferences. Note: this will change the offset for everything, not just checks! If this is a problem, set up a role for just printing checks and set this preference in that role. Switch to that role to print checks and then switch back after. To change the position of…

Holy Question Answered Batman... There are numerous check types in NetSuite - regular purchase check, bill payment, paycheck, tax/payroll liability payment.... each has its own unique voucher format, and currently NONE of those vouchers are customizable, nor can you choose to use one with a different type of check…

UPDATE :mad: If you read through the thread, lots of proposed solutions were raised to "check printing" issues...NEBS supported/non-supported forms, not allowing for customization of vouchers, scaling issues, acrobat issues... I tried all suggestions regarding the printing to try to fix the offset without success. I went…

Are you using this check form: http://www.nebs.com/nebsEcat/ValidatePromoServlet?mailCode=005VT&path=products/product_detail.jsp&pc=DNL200 Can you explain just a little more what's getting overlapped by the boxes? Is your logo printed on each voucher? (On the check part itself, you can edit the layout and move each element…

I still am confused. Our NEBS checks are supported by Netsuite. They are the Standard 3 part/no line. Since the upgrade, the alignment is off and boxes appear around the 2nd and 3rd portions of the form. From the previous posts, I figured out how to customize the standard check pdf and fix the alignment issues. However,…

Case 630623 RE Printing offset and boxes around 2nd and 3rd portion of the check. Status - CLOSED The response to my original case was this: "Thanks for the screen shots which made me easier to picture what the problem is. Currently, we do not currently allow customization of check vouchers. Furthermore, there’s not…

Ours is more than just alignment issues. We have mystery boxes present as well. Netsuite support sent an email to me last week requesting more documentation because they were unable to re-create the problem. They reminded me today that I was lame and had not sent the required info... it was a gentle reminder and they, of…

Please get a case filed and post the #. I am eager to get the alignment problems fixed once and for all. I will escalate appropriately. Thanks, -e Case number 630623 -H Ours is more than just alignment issues. We have mystery boxes present as well. Netsuite support sent an email to me last week requesting more…

Or, as I was told, you ca simply conform to what NS supports. Hopefully, you don't have the huge volume of check stock on hand that some have. NEBS is a Netsuite partner.. no? These are NEBS standard checks... they were supported prior to our upgrade... hmmm:confused: I do have a RIDONKULUS amount of checks and other…

And sometimes, when all hope is lost, and there are no books by netsuite, for netsuite, evan goes out an writes a 'netsuite for dummies'. Without fanfare or any kind of self appreciation, he just does it. That, in itself, tells me not only is he listening, he cares. (or he is jut trying to get me to shut up :D - although…

So now, paying a bill with industry standard check stock of middle or lower is a huge production. It is a process that has been made very complex, when printing checks is such a standard thing.Or maybe I am just a bit too picky. anything is possible, and the jury is still out.;) ps- thanks for at least reading this, I was…

Angela, We are having a similar issue. I am confused though, ( I got here from another thread ) did you get this to work? Or are you still waiting for an answer? -H PS - The other weird thing is that after the upgrade not only were our checks off alignment, a box was thrown around the 2nd and 3rd portions of our checks.…

Well we figured it out on our own....The issue was because bank reconciliation reports will only pull information by Transaction Date (as opposed to Posting Period), so since we use Reporting Periods and have our preferences set to "Report by Period: All Reports," any transactions with a date outside of the posting period…

Yes we are having the same exact issue right now. Apparently this has happened after the 11.0.6 release. We have compared printed reconciliation statements to the ones in the system now and they are all off! I'm on support now and will have a case # shortly. We also are having the same problem and for our Audit this year…

We had a similar problem where our credit cards payments from customers were suddenly going into an old bank account number. It started last month. This happened as a result of some changes NetSuite made under the hood, apparently. Here's what support told me to do and it fixed the problem: 1.Go to…

I have the same problem. I voided a check, but I now cannot delete the associated invoice because there are payments associated with it. Hello, the payment was voided. I would appreciate help too. I've not previously had this problem. I filed a case... number 641761 I deleted from our chart of accounts after "supposedly"…

We're still learning NS and instead of using "Make Payment" button to pay a number of Bills from vendors, we used "Write Checks". So now we have the checks paid through the Operating Checking Account (we used Bill Pay) but still have the bills as Open. Is there anyway to Make Payment and link it to an existing check in the…

Suite_E Does the following work for you?: 1. Enter name in payment screen. 2. If no match, click on search button next to name in the payment screen and enter the name in the search screen. Nope, it looks like the search from the Accept Payment screen is only recognizing the first few letters. It is not globally searching.…

[QUOTE=NRL]I think the issue you are having is that when you use the accept the payment screen that search matches in order of how the name is spelled --so if you don't know the first company name you will never find the second name. Thanks for the confirmation that it is a Netsuite issue. I was hoping that this could be…

Miguel, The screen was defaulting to any/either for all fields. My assumption was that when, for instance, "any" was selected in the customer field that it searched all sub searches of that field... any, is, has keywords, starts with etc... This assumption was wrong. When I selected "contains" or "has keywords" and typed…

Nick, Thanks for the input! I have a feeling that you are correct because it encompasses a large date range but not all cash sales for each day are showing as Not Cleared. I will investigate tomorrow. Again, thanks a bunch! -H

FIXED: Thank you Netsuite/Perquest Support Background Info: We had an employee last week whose hours were committed improperly so we had to go in and reverse the incorrect paycheck from the payroll batch then run a new individual paycheck and commit it separately. Today's Issue: While all hours were showing correctly in…

Hi, We do all of our payroll via direct deposit. However, we have an employee that constantly needs a printed version of their paystub that includes all tax widtholdings, etc. I can not find ANYPLACE that lets us print off a paycheck in the traditional mechanism that shows the current widtholding and the YTD as well. I…

All the payroll items are in. I've had several employees a few years on this systeem. But when I've added the new employee I can't see how to set particular, well any taxes to him. The spots where they are set on other employees records are just blank and unavailable to choose from on this one. Dave We had the same…

Does anyone have to pay excise taxes. These are taxes over and above the sales and use taxes, usually based on some basis. Our company has to pay a fee on the number of gallons of product we sell in certain states and there appears to be no way to have Netsuite calculate these. Can anyone help me????? Will…