3943379

Hi Rumana, When you bill the SO, are you changing the amounts originally authed? Is your transaction amount exceeding 10,000 USD? Thanks, Martin

in Paypal error: Amount exceeds allowable limit Comment by 3943379 Jul 3, 2008 12:25AM

Hi Evan, Customer Support Case # 470556. Thanks!

in Unable to accept online customer payments Comment by 3943379 Aug 22, 2006 9:52PM

UPDATE: The deadline to execute and submit the above mentioned agreements has been moved from January 24, 2011 to January 31, 2011. As always, please don't hesitate to contact NetSuite Customer Support if you have any questions/concerns. NetSuite Support

in ATTN Premier Payroll Customers: Next Steps for NetSuite Premier Payroll Transition Comment by 3943379 Jan 21, 2011 4:05PM

Hi Chris, Just open a support case (either online or by calling Customer Support) and reference the Enhancement referred to by Cat. Thanks, Martin

in PO - Restricting Items to be Vendor Specific Comment by 3943379 Feb 11, 2008 8:36PM

Hi, This problem is actively being addressed in Issue # 111213. Result for item search included sold serial numbers. Thanks, Martin

in Physical Inventory &/or Cycle Counts for Serialized Inventory Comment by 3943379 Sep 12, 2006 11:42PM

Hello Brian, I understand that your concerns are actively being addressed by the following enhancement requests: Enhancement Request # 112734 - Show "Available" column in the sales fulfillment screen. Enhancement Request # 112736 - Asking for uniform treatment between Kit Items and Inventory Items when member items for kit…

in Kits - 2 frustrations... Comment by 3943379 Sep 15, 2006 8:15PM

Hi Darren, Can you please provide the dates on when these sales orders, cash sales, fulfillments were created? By the way, the defect you filed has been escalated internally. Thanks, Martin

in Commission based on gross profit cheats sales reps by excluding profitable sales? Comment by 3943379 Jun 2, 2009 8:55PM

Hi Darren, I'm interested on the dates for these transactions. Are all your transactions affected? All transactions before June or May? Or all transactions created before version 2009.1? This may help us with identifying what the problem is. Thanks, Martin

in Commission based on gross profit cheats sales reps by excluding profitable sales? Comment by 3943379 Jun 3, 2009 12:00PM

Hello Matt, Yup, the report will show the base currency of the subsidiary. I don't think what you want to get is doable via saved search either. However, you said that there is no formula in reports. There is. When you customize the report there should be a button called "add formula". I was able to get the invoice amount…

in Commission Search Comment by 3943379 May 5, 2009 10:47PM

Hi Steve, Have you tried editing the sales effective date on the credit memo? Sales effective date determines how credit transactions are applied to commissions. The "clawed back" commission amount will be based on the commission plan covering the sales effective date. Thanks, Martin

in commission adjustment using incorrect plan/value Comment by 3943379 May 21, 2009 6:18PM

Hi, I highly recommend that you check NetSuite's Help Guide regarding the topic "Employee and Partner Commissions in OneWorld". The design and behavior of commissions using One World is discussed thoroughly under that topic. HTH, Martin

in Commissions across subsidiaries.... The rollup?? Comment by 3943379 May 4, 2009 7:30PM

Hello Matt, Can you please provide more information on what you want to achieve via search? 1. Is it a list of all paid commissions? 2. Are you using Multi Currency and would like to report using the currency used in the transaction? Kindly provide more information. Thanks, Martin

in Commission Search Comment by 3943379 May 4, 2009 9:52PM

Hi, If you still need help on this, I suggest you open a case with NetSuite Customer Support so that someone from our commissions team can get in touch with you. Thanks, Martin

in Classes, Quota, Commissions... please work. Comment by 3943379 May 11, 2009 5:50PM

Hello Chris, Our Support Rep emailed you a workaround last January 8, were you able to get it to work? The steps are in the case, you can view it via NetSuite Support Center. Case 774078. Thanks, Martin

in Backing out a commission schedule Comment by 3943379 May 4, 2009 7:02PM

Hello Steve, I assume by eligibility you mean the date when you are allowed to "authorize" the commission. I actually was able to push a commission eligibility to be authorize-able on a date equal to the sales effective date. Created invoice dtd 4/16 with Sales Effective Date of 4/23 Transactions > Commissions > Authorize…

in Should Effective Sales Date impact Eligibility? Comment by 3943379 Apr 15, 2009 11:25PM

Hi Andy, Thank you for submitting an online case to report your problem. Support is working on it. Thanks, Martin

in SAved Search - Export to PDF truncated? Comment by 3943379 Jun 4, 2011 3:43PM

Hi, You may also check the ODBC views in our HELP guide. SuiteAnalytics (Dashboards, Searches, & Reports) : ODBC Views : NetSuite ODBC Views Examples : Transactions ODBC View Example OR SuiteAnalytics (Dashboards, Searches, & Reports) : ODBC Views : Tables of ODBC Views Hope this helps!

in Training Employees on Saved Searches Comment by 3943379 May 9, 2011 4:49PM

Hi Catherine, The problem you are experiencing is logged under Issue # 114739. Development is investigating it as of this time. Thanks, Martin

in Last Reconciled Amount... Comment by 3943379 Oct 20, 2006 8:37PM

Please file an online case and request to be added for this enhancement. Martin

in Custom Contact Role field Comment by 3943379 Feb 25, 2010 9:08PM

Hello, Kindly take note of the following enhancement requests. Enhancement # 85695 - Add separate permissions that would restrict users from seeing the Email, Fax and Print buttons. Enhancement # 102310 - Ability to remove the "Close" button on transaction forms. If you wish to be attached to the above enhancements, kindly…

in Deactivating Screen Buttons Comment by 3943379 Sep 28, 2006 2:52AM

Hi Jason, I believe you can use Inbound Single Sign On for this. Please check Online Help for details. Thanks, Martin

in Auto log in webstore users Comment by 3943379 Oct 30, 2011 12:49PM

Hi, The consolidated exchange rate table is currently supported by scripting. If you need this ability, please open a case with NetSuite Customer Support and we shall create an Enhancement Request on your behalf. Thanks, Martin

in Is it possible to update consolidated exchange rates by script.... Comment by 3943379 May 26, 2009 2:29PM

Hi, I apologize for the typo. I meant "is not". Thanks, Martin

in Is it possible to update consolidated exchange rates by script.... Comment by 3943379 May 26, 2009 2:46PM

Hello Richard, NetSuite Customer Support could probably take a look at the problem better if you open a case and attach (as a text file) a copy of your script plus the deployment details. Let me know once you have the case # so that I can follow up. Thanks, Martin

in Undocumented Error Code Comment by 3943379 Jul 3, 2008 12:38AM

Hello, This functionality is currently being addressed under enhancement request # 90000, which specifically asks for credit hold to be checked against item fulfillments. If you want to be added to such a request, kindly submit a case to NetSuite Customer Support and reference the enhancement number. Thanks, Martin

in Credit Hold Doesn't Work Comment by 3943379 Feb 6, 2007 12:00AM

Paul, I just tested this and was not able to reproduce the behaviour you are describing: Setup > Accounting > Accounting Preferences > Order Management > Bill in Advance of Receipt > Unchecked a. Created PO with 2 lines b. Received first line only c. Click Bill on PO d. Only item received is displayed. Can you confirm if…

in Is there an easier way to "Bill Purchase Orders"? Comment by 3943379 Aug 24, 2011 5:00PM

Hi Miguel, Please vote for Enhancement 121932 for this ability. Thanks, Martin

in Who Opened an Accounting Period? Comment by 3943379 Apr 15, 2009 10:27PM

Hello All, If you allow NetSuite to do your year-end closing for you, you don’t need to create this adjust period. This is what we call AUTOMATIC closing. AUTOMATIC closing requires you to do nothing. To illustrate: Net Income for 2008 - $500 When you run the BS for 2008, notice that Equity section will have Net Income…

in 13th Month in Accounting Comment by 3943379 Dec 31, 2008 7:11PM

Hi, To remove the primary contact's name in the Bill To field of Invoices, go to Setup > Company > General Preferences > Uncheck the "Add Primary Contact to Bill To Address box > Click Save. Thanks, Martin

in Contact Name in Bill To Address Comment by 3943379 Oct 26, 2006 5:42PM

What is the status of Issue #114739? I get "closed but not reconciled" transactions from 2001 appearing on my current Bank Reconciliations. Hi Catherine, I am glad to inform you that Issue 114739 has been resolved. This Issue addressed the problem of the "Last Reconciled Balance" amount being truncated to reflect only the…

in Bank Reconciliation Comment by 3943379 Nov 14, 2006 8:50PM

3943379 Newbie

Comments