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FYI. The issue has been resolved and back online. Please let us know if you are still experiencing some difficulties. Thank you
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Hello Customer, Our phone system is now fully operational again. Please accept our apologies for any inconvenience caused during this short outage. Thanks
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Update: This has been resolved and we are back online. An incident in our database has a disruption of service for some customers accounts only. More information will be posted on status.netsuite.com as it becomes available.
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Hello All, I would like to inform you that the incident summary about the disruption happened yesterday has now been posted at https://status.netsuite.com/status_en_US.html . Thank you.
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This has been resolved and back online. Please let me know if you are still experiencing some difficulties. Thank you.
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Hello All, Our phone system is now fully operational again. Please accept our apologies for any inconvenience caused during this short outage Kind regards, NetSuite Customer Support
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This is regarding defect number 202097 UPS: Transactions > Sales > Enter Sales Orders > Click Calculate: "Could not calculate cost for the selected Realtime rate. Invalid Access License number" error message. We are pleased to report that a fix has been implemented for this defect and you should no longer be experiencing…
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Hello Stephanie, Support is already actively looking into this and have updated/coordinated the issue with our QA Team. Please expect someone to contact you to ensure that your concern is properly addressed. Thank you for your patience.
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Please be informed that the defects have been fixed. Defect # 258243 Defect 258247 Defect 258248 Kindly let us know if your still encountering the same problem.
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Hello All, This is regarding the downtime that happened today (1/15/2013 PST) around 18:20-18:50 (PST). Please be informed that our Operations Team is currently investigating the root-cause of the problem. We will send an update as soon as it becomes available. Let us know if you are still experiencing some difficulties.
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Hello All, I would like to inform you that the incident summary about the disruption happened yesterday has now been posted at https://status.netsuite.com/status_en_US.html . Thank you.