3947457 Newbie

Problem has been resolved. Thank you for your patience.

The issue is now resolved. The root cause and post analysis will be available on status.netsuite.com. Thank you

It looks like the external style sheet is not being source out correctly on that page. Are you using a relative path for your css source? Ex. <link rel="stylesheet" type="text/css" href="../myStyle.css" /> Try using an absolute path: <link rel="stylesheet" type="text/css" href="/myStyle.css" /> or <link…

On the Basic: Round Edges themes, go to the "Sidebars" tab for the portlet codes. You will see that there are several <td> that uses bgcolor=#FFFFFF" attribute, try changing them to the color that you want. There are also several <table> codes that doesn't have a bgcolor attribute, try adding one on them as well. Save the…

Hi, Change Email and Password links are available in the Customer Center/My Account page by default. If this is not showing in your web store, check your web site theme > left navigation template if you have the tag <NLCOLUMNCONTENTS>. This is that tag the renders the Setting portlet which contains the Change Email and…

Hi joyh, Category search is available via Lists > Web Site > Categories > Search but the Tag Substition field is not yet included in the available fields in the Criteria and Results. You can try to call support and file an Enhancement request for this.

google_conversion_format tells Google whether you want to display site stats on your thank you page and how it will appear. Format of Google Site Stats can be 1, 2 or 3 1: Google Site Stats in One Line 2: Google Site Stats in One Line 3: No Site Stats info displayed According to Google it is mandatory to use the 'Google…

The Shopping Cart search type is available if you have the Advanced Web Reports feature on your account. This feature is part of the Site Analytics module. To check, just go to Setup > Company > Enable Features > Web Presence tab and look for the Advanced Web Reports checkbox.

Hi fulanku, You can create a custom login page (HTML page) and host it in your File Cabinet. Then get the URL of that page and use it as a link for your custom "login" link. For sample code, check our NetSuite Help Center / SuiteAnswers site and search for the topic 'Displaying Login Fields on Your Web Page'. I hope that…

A defect in the application server layer is causing intermittent performance issues for some customers. Our engineers continue to investigate and monitor the situation.

The issue is still being worked on by our Development team. We will provide more updates as it becomes available. Thank you for your patience.

Hi Luke, I see that you already filed a case for this. One of our Web Store specialists contacted you via email with the suggested solution. Please let us know if it works. Thank you.

Issue 252243 is still being actively worked on by our Development team. We will update this thread again as soon as we have new information regarding the defect. Thank you for your patience.

Hi everyone, Defect Issue 252243 is now actively being investigated and highly prioritized. Thank you.

Hello everyone, Issue 252243 has been resolved. Please contact Support again if you still experience the problem in your account. Thank you.

Hello everyone, The fix for this issue has now been released. Please kindly check your web stores again and let us know if there is still problem. Thank you.

The issue is now resolved. Support operation is back to normal. Thank you for your patience on this. NetSuite Support