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  • I found the problem! Its the RATE field that was mapped in the Netsuite Fields.
    in Error:Please specify a discount item for this customer Comment by 3951197 Mar 22, 2011 8:53PM
  • A third party is importing 5 years of data regarding our transactional records into the corresponding locations in NS. (Specifically order data, tracking details for each order). This is a complex and expensive thing but the benefits outweigh the costs by a factor of five. One issue they are running into in there testing…
    in Import of Transactional Records Comment by 3951197 Dec 6, 2010 1:35AM
  • This is interesting I will pass it along to the team at Pervasive. The imports that we did had no impact on inventory though. At the suggestion of NS we went this route because of that reason. We were told that do take the SO approach we would have to complete the cycle, in other word, fulfill, picking ticket, order…
    in Import of Transactional Records Comment by 3951197 Mar 21, 2011 12:13AM
  • Unfortunately, that is not currently possible, please vote for enhancement 2689 CSV - Migrate JE import to assistant -John Use different External ID to differentiate each entry?
    in Import Journal Entries to Multiple Dates Comment by 3951197 Sep 22, 2010 7:59PM
  • I need to import a list of DR totalling up to 1 CR. Notice the same external ID for all 4 records, 1 Cr line and 3 DR lines. Date External ID Posting Period Account Credit Debit 19/10/2009 19102009 Oct-10 2031 Westpac Credit Card 100 19/10/2009 19102009 Oct-10 7230 Supplies Expense 40 19/10/2009 19102009 Oct-10 7231…
    in Import Journal Entries to Multiple Dates Comment by 3951197 Oct 20, 2010 8:45PM
  • So in essence, is anyone's Reference Checkout working properly? I gathered the address verification is stuffing up orders *obviously, we don't want that. billing address and shipping addresses can't be different? Still true? Allow back orders with no out of stock message is not going to please our customers and it is still…
    in Shipping / address area is broken in reference checkout v2.03.1 Comment by 3951197 Mar 22, 2015 8:08AM
  • Is this still happening?
    in {first name} field not auto-populating with new release Comment by 3951197 Nov 14, 2014 2:27AM
  • We turned on Multi-Location Inventory last night. Documentation does not state that you cannot distribute inventory on the same day as an inventory transaction for that item. It only warns you that you should not do transactions with a date prior. So after almost 3 hours I got a call where I learned that I needed to post…
    in If there is anyone from NetSuite out there... Comment by 3951197 Aug 12, 2011 3:26AM
  • When performing my bulk merge email I attached a .doc in the Attachments tab (Recipients, Message, Attachments) but the attachment wasn't received by the email merge recipients. Is attachment supported ? Thank You Did you want to use a template for the mail merge or you meant attaching a file to go with the email? You have…
    in Attachment to Bulk Merge Email Comment by 3951197 Jun 27, 2011 3:51AM
  • Using DEMO NetSuite account --> Transactions --> Customers --> Assess Finance Charge --> "Fin.Chrg.Due" has some numbers. I don't know where does these numbers come from. To set up finance changes, go to Setup > Accounting > Preferences > Finance Charge Preferences . Once the finance charge process is set up, you can begin…
    in Where does it come from "Fin.Chrg.Due"? Comment by 3951197 Apr 7, 2011 9:01PM
  • support called me for the case I loged. She still think it's our network's problem. I have told her to watch this user group thread. This can prove it's not our side's problem. There is still no solution yet. Will it be an Australian internet problem on Netsuite site? I have been using Netsuite all today (In Brisbane) with…
    in Netsuite running like a crippled dog Comment by 3951197 Apr 6, 2011 2:28AM
  • I have had no problem with getting into Netsuite (yesterday and today) until few seconds ago, when the connection dropped and now it is back to normal.
    in Netsuite running like a crippled dog Comment by 3951197 Apr 5, 2011 9:38PM
  • how to prevent negative inventory, and how do we fix negative inventory for blank locations. This happened to us when multilocation got turned on as we had transactions with Location and sometimes Blank Location on transaction (MLI) Negative inventory happens when you did fulfilment without stock. Not sure about your…
    in how to prevent negative inventory, and how do we fix negative inventory for Comment by 3951197 Apr 5, 2011 7:35PM
  • We have partners who are General Practitioners (GPs) that need to be associated to Clients but I cannot find which field on the Partner Import file is the field that will provide the 'link' between the Client and the GP. The Clients exisit in NetSuite but the GP's don't yet. Does anyone know which field would provide a…
    in Partner Import Comment by 3951197 Apr 5, 2011 1:03AM
  • these items had zero history before this. I did not distribute the items, but they were ordered to the same warehouse location. How do I distribute? Netsuite told me that any items with 0 quantity on Hand or no history has to be distributed too for location to take effect, have you tried distribution and if so, did it work?
    in Adjust nventory - updates Qty on Hand but not Available Items Comment by 3951197 Mar 14, 2011 7:11PM
  • this is all new to me but here's what i can tell you. I have multiple locations, but specified which location the change would be in. I might be able to fulfill but when I try it gives me the popup saying I have no available items to ship, or something worded like that. I do not have any items committed elsewhere. When did…
    in Adjust nventory - updates Qty on Hand but not Available Items Comment by 3951197 Mar 8, 2011 8:06PM
  • Thanks StephQ for your call! Solved it! For anyone else that might stumble across this issue in the future I will post the simple fix. Just had to go into Customise Form (and select the Sales Order form that we use), then the Screen Fields tab, then the Columns subtab and change the Item Filter. I wasn't even aware that we…
    in Can't Add Item to Sales Order Unless Display in Webstore is ticked Comment by 3951197 Mar 28, 2011 12:58AM
  • Not sure when this started happening. We sell 99% of our items via the web store so don't run into this often. However, we do have a few items that are only available for sale via our customer service team and are not displayed in the web store. What we have found is that we are unable to add any inventory item to a Sales…
    in Can't Add Item to Sales Order Unless Display in Webstore is ticked Comment by 3951197 Mar 3, 2011 12:14AM
  • when printing via Print Checks and Forms I get "Finance Charge" instead of "Invoice" on the resulting pdfs. If I print the invoices directly from the record it says "Invoice" like it should. This just started happening yesterday out of the blue. Any ideas on whats going on and how to fix it? Which form are you using in…
    in "Finance Charge" instead of "Invoice" when printing via Print Checks and Forms Comment by 3951197 Feb 28, 2011 10:34PM
  • I've been having a problem with 2 different items for the last couple of weeks. Even though I show 2,500 pieces in stock - when I place an order in the system I get the warning that -0- are available. I've checked to make sure that there aren't any orders placed against these items that cause the warning, so I have no idea…
    in Inventory Qty On Hand Changing Comment by 3951197 Feb 28, 2011 7:09PM
  • thank you for your reply- that was my first thought-I checked in the layout and its the same. We are a 2.5 person company with both main users having experience since Netledger back in 2003. And I agree, one of us must have changed something. That, or a case of bit-rot. Or I am looking in the wrong place. The curious thing…
    in "Finance Charge" instead of "Invoice" when printing via Print Checks and Forms Comment by 3951197 Mar 3, 2011 7:08PM
  • In our reminders sections, we have "Sales order to bill" and bill the orders that have been fulfulled at the end of each business day. Right now though, it says "1 sales order to bill" and will not go away. I click on the link, and no orders are pending billing. It has been like this for about a week. No matter what we do,…
    in Weird billing issue Comment by 3951197 Feb 14, 2011 8:46PM
  • Average load times for us is way over 3 seconds per page. Want to load the shopping cart? Hey, you get an 8 second load time now! According to google... On average, pages in your site take 3.2 seconds to load (updated on Feb 13, 2011). This is slower than 54% of sites. Its only been getting worse and worse for us. EDIT:…
    in NetSuite slow today Comment by 3951197 Feb 16, 2011 8:01PM
  • When I print a check (after paying a bill and set the bill to print) the pdf appears with some other stuff that aren't in the PDF format. Is anyone knows about this thing? Check your tab in the transaction form to see if you have any Printing Fields that shouldn't be checked.
    in Printing a Check Comment by 3951197 Jan 30, 2011 11:13PM
  • We got it since yesterday.
    in Unexpected Errors - anyone else Comment by 3951197 Dec 22, 2010 5:53PM
  • Slow in goldcoast too.. Sales Order popping up Unexpected error and not able to save transactions...
    in Extremely Slow Comment by 3951197 Dec 8, 2010 10:13PM
  • Steph, Try completely exiting your web browser, and clearing all brower cache, cookies, etc related to netsuite. I did that today and was able to save a custom form after an hour of frustration. Didn't work. Still getting the error so, couldn't save anything yet.
    in Unexpected error occurred when saving custom form Comment by 3951197 Dec 21, 2010 6:28PM
  • Started having unexpected error today. Can't save any transactions.
    in Unexpected error occurred when saving custom form Comment by 3951197 Dec 20, 2010 9:17PM
  • It does takes a while to load the page, i noticed..
    in Websites Slower Since Upgrade Comment by 3951197 Nov 18, 2010 5:53PM
  • Netsuite keeps timing me out. I will be in the middle of posting bills, running reports, etc. and I keep getting kicked out of the system. It happens sometimes after 10 minutes. Is anyone else having this problem. It can be quite problematic when doing deposits, reconciliations, and other operations that require you to…
    in Log Out Problems Comment by 3951197 Nov 11, 2010 10:55PM