3971664 Newbie

<p>The problem that I have in getting our staff to make effective use of the issues functionality is that you can't create issues on a company-wide or multiple project basis, they are children of specific projects (or project tasks) and so I can't approach an issue on the basis of an activity and then apply it to all the…

<p>Brian, Erika,</p><p>Thanks for this. Erika, I will look at centraldesktop, but obviously it would be great to have the functionality in openair.</p><p>Brian, Thanks for raising it with your product team. It is worth mentioning that I think this sort of functionality will help my staff to use openair more. We don't…

<p>Hi Brian,</p><p>We've tried to use issues before, but I just can't get my guys to use them properly. They (and I) prefer to just go through all their 'To dos', 'Issues' and notes at one time across all their projects. The issues functionality in OpenAir requires them to navigate into projects one by one before they can…

<p>The real problem is that you don't want to go back to your clients with time bills from March in April, especially if you've already billed for March. I have to say that we currently manage this by 'chasing' and generally pushing staff to complete their timesheets, but we're a small team which makes this approach more…

<p>Hi Brian,</p><p>Firstly, I'd like to support Michael Cruz's request for a project profitability dashboard.</p><p>Secondly, I'd really like to be able to do some break even analysis on a per consultant basis. This might be a bit ambitious, but if you could pull consultant's fixed costs from their cost data and add a…

<p>Paul,</p><p>I'm trying to set up our utilization reporting, and I was wondering if you had any tutorials on how to set up some of the most common utilization reports in OpenAir?</p><p>I notice that you have one for predicting utilisation but none on billing vs. utilisation. </p><p>I'm also struggling to find much…

<p>Lisa, thanks for your reply. I think your works well with projects that are closely designed from the outset, but we often get projects along the lines of: "can I buy 20 days of your time please?". In this circumstance it makes it difficult to specify the soft booking up-front, so we have to use a generic soft booking…

<p>Firstly, thank you to everyone who has responded to this thread. It is really valuable to find out a) what you are doing and b) that I'm not alone in striving to solve this problem. </p><p>I have realised that the different types of booking are, to a large part, controlled by our clients, and the rest is the nature of a…