Thank you @Amanda Edwards! The problem I have with this customer is that he requested a template for Customer receipt prior to Invoice. The client accepts payments from its customer prior to generate an invoice and as I can understand Customer Payments printouts use info from the related linked invoices. When I tried to…

Hi @Amanda Edwards! Thank you for your input! Could you please explain more how we can do that to the Customer Receipt PDF Basic Template?

To add on my my comment above, by saying Related parties I mean the transactions (Sales, Purchases, Recharges etc.) between the subsidiaries.

Hi @Patrick Fresnosa-Oracle and @Amanda Edwards! We have been requested for a Financial Report that looks like the below: Is it possible to recreate something like this?

Hi @Patrick Fresnosa-Oracle! Yes lets take the nominal accounts as an example. How we can handle this type of accounts through NetSuite?

Hi @Patrick Fresnosa-Oracle and @Tigran Shahnazaryan! Thank you for you assistance! I have read the article and managed to create a project by flagging the relevant checkbox in service level! Thank you for your assistance :)

Hi @Clarisa De Torres-Oracle, Thank you for you comment! Very clear :)

Hi @Didik Rohadi, I am referring to Contract Renewals.

Hi @PaulFleetwood, Thank you for your input! Is a custom picking ticket template yes! I think the issue is that some line items are committed and some not.

Hi @Red Velasco-Oracle! Thank you for following up! I just informed the client that is not possible to add attachments feature (ie. drag and drop files add-on). Thank you for your assistance. Elina.

Hi @Veronica Steluta Mincior-Oracle, Tested the "Read Receipt" checkbox as well and when I double clicked on the email (outlook) I got the below pop-up message: By clicking "Yes" the "Read Receipt" tab is gets updated. In regards to my second point, what I am trying to do its for example from an Invoice, with Payments in…

Hi @Clarisa De Torres-Oracle, Thank you very much for you response! It was really helpful!

Hi @Michelle Jabanes-Oracle! Thank you for your input! Yes. Is it possible though for the persons cc'd to follow the case all along? Everytime a party (client rep or support rep) updates the case? Thank you. I will go through the SuiteAnswers. Awaiting your comments.

Hi @Wee Ming! Thank you very much for your comment! Really helpful!

Hi @Harsha Kumara! Sure! SB Screenshots: Production Screenshots:

Hi @Angelica Mae Segador-Oracle! Still the issue remains unresolved as the support team was not able to reproduce the issue as well. What do you suggest? How can we find a way to resolve this???

Hi @Micah Timbol-Oracle! Thank you for your reply! What about the Budget vs. Actual Report? Subsidiaries are not shown in the "Subsidiary Context" list. How can I bring the subsidiary name on the report and on the PDF Export??

Hi @Angelica Mae Segador-Oracle! The custom field of Area is been populated to all transaction records. Once the system tries to create the Journal Entry for the depreciation charge the error above is been reverted.

Yes, thank you @Clarisa De Torres-Oracle for your assistance!

Hey @Angelica Mae Segador-Oracle! Thank you for reverting on this. I have managed to open a case in NS support for this, but yet awaiting the relevant team to review it and revert. On your query above, yes we have transferred the WF from SB to Prod with a Bundle. The WF can be found and is working in Prod. The problem is…

Hi Veronica Steluta Mincior-Oracle! Could please file for a case in the Support for this issue? This causing a lot of frustration to the client as is causing interruption within the overall payments approval procedure and thus causing issues in the relationships with the customers and/or cause significant financial impact.…

Thank you guys for your responses!

Thank you guys! I am trying to create a support case but is been evaluated as "Medium severity" and doesn't let me to create it :/

Good morning guys!!! Any updates on the above?

Hi @Angelica Mae Segador-Oracle and @User_ZCWF3! I found a solution through your suggestions above! Thank you!

Nothing works guys 😭 @Clarisa De Torres-Oracle @Vajrala Madhu Reddy @Niks Blando-Oracle Any other ideas?

Thank you @Micah Timbol-Oracle !

Hi @Angelica Mae Segador-Oracle!!! Its not actually an error. When the client clicks on the link the home page of NetSuite it opens rather than the Bill Payment record. The previous week it was working fine.

Hi @Clarisa De Torres-Oracle and @Vajrala Madhu Reddy! Thank you both for your comment! I am not sure how can I see the PDF code. Its Basic Type not Advanced PDF.

Hi @Clarisa De Torres-Oracle! I know its really strange! I have also tried it in other clients' environments and on the same environment with payments of other group subsidiaries and it works ok! Only for this specific payment receipt printout the parent company is been shown. The invoice printout related to this payment…