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Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
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Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Celebrate Your 2025 Community Recap & Achievements!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Staying Connected During the Holidays
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Comments
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Yes!!! Annoying as @#$@#$!!!
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Hello, While we received several notices advising users that Coastal ACH integration would be going away 3/31/2023, I do not remember seeing anything that said access to vendors ACH data in the vendor record would no longer be accessible after 3/31. We are setting up a temporary solution and are having a difficult time…
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Thanks again. I'll need to do this at the time the customer refund is created and before it is saved. Is that possible? Can you point me to an example script?
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Thanks. We were able to figure out the problem with the P/N Ref. The only remaining problem is retrieving a field from the (only) Credit Memo from which a customer refund was created. I assume it's just a matter of identifying the record number of the Credit Memo when the refund is created, then using that to pull the…
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On a somewhat related matter, we are trying to figure out how to port the P/N Ref. (pnrefnum) from a sales order to a cash sale created from that sales order. This used to happen by design. However, because there is no payment processing profile currently in place for Shop Pay, we had to come up with some workarounds. In…
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Thanks again. I was going to use a workflow to make a change to the record based on the contents of a field that I thought would come through from the Credit Memo used to generate the refund. I suppose, as you mentioned, I could use a script to get the contents of that field. It's just a matter of figuring out how.
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Sorry - I meant customer refund page. Either way, we get the same result, i.e., some fields do not carry forward from the credit memo.
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Hello, Thank you for your response. When this initially happened, we did not have the feature "Bill costs to Customers" turned on, so the "billable" box was not even visible. In troubleshooting the problem, I turned that feature on. I found out that when I select a customer, then uncheck the "Billable" box, it works.…
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We use a third party integrator - FarApp. Works great.
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Thanks. Will give it a another try as that's basically what I did, but got stuck on the last step for some reason.
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Hi, Would you mind sharing some of the details on how exactly you transformed the cash sale to a refund? Our intent is to refund $x for the cash sales identified by the saved search. We would pull the amount from a custom field that we would populate on the cash sale transaction. Thanks