Hi @Amjad Kasem, Do you still need further assistance with this inquiry? -Jack

Hi @Ahmed Nabil Bedier, Do you have additional questions regarding your concern here? -Jack

Greetings @Yumiko Fourbs, Thank you for sharing your concern here in NetSuite Support Community. Tagging our gurus @Micah Timbol-Oracle and @Katerina Winklerova-Oracle who might be able to help you out on this one. To other members who have any ideas, feel free to share them here. -Jack

Greetings @User_JN952, To clarify your goal, are you trying to have the auto-generated Customer ID include the Customer Name? Like for example, the customer named John Doe should have an ID similar to CUS-John Doe 01. Is this correct? If so, this can be done on the Set Up Auto-Generated Numbers page (Setup > Company >…

Greetings @Vernita, Upon checking, I have also confirmed that the Free Gift Promotion line item field is not listed in the Field dropdown on Workflow's Visual Condition Builder. However, you can still reference the field in a condition using Custom Formula. See the screenshot below for a sample formula that checks if the…

You're welcome @kkuhn! Glad we could help 🙂 -Jack

Hi @Christopher Williams, See the attached word document with the fixed template code and the screenshots below for the adjustments made. Let us know how this goes on your end. If you find this reply to your question useful, others might be as well. By clicking the “Yes” button for “Did this answer the question?” below,…

Thanks for the update @lilywu. Glad to hear that the concern here has been resolved. -Jack

Greetings @kkuhn, To show the Memo field on Purchase Order printouts with Advanced Templates, switch to Source Code mode and insert the following template code at the desired position within a table in the template: <th>${record.memo@label}</th> ... <td>${record.memo}</td> See the screenshot below for a sample…

Greetings @Ahmed Nabil Bedier, I was able to reproduce the same issue on my end with Basic Transaction PDF Layouts. However, it seems that Basic HTML Transaction Layouts is not completely affected since the change in number format does reflect except in the Totals section. With the findings described above, the issue could…

Greetings @Laura K, Thank you for posting a new inquiry here in NetSuite Support Community. Tagging our gurus @Micah Timbol-Oracle and @Katerina Winklerova-Oracle who might be able to help you out on this one. To other members who have any ideas, feel free to share them here. -Jack

You're very welcome @User_6DRSW! Glad we could help 🙂 -Jack

Greetings @User_6DRSW, Testing on this, the exported XML files for a Custom Record with a Custom Select Field sourcing its options from a Custom List indicates that you need to enclose the value within the selectrecordtype tags with square brackets ([]) and denote that you are specifying the Script ID of the custom list…

Sure @Amjad Kasem, we can analyze the similar script you have and give suggestions. However, there are instances when it would be best to reach out to a developer/consultant such as our Professional Services and Advanced Customer Support (ACS) Teams due to reasons like complexity and/or if there is a need to look into your…

Hi @Christopher Williams, Thanks for providing your updated template code. We will look into it. By the way, I have split your follow-up question from the previous thread to this one because the original concern there was already addressed and this is a separate inquiry. We will assist you with your new inquiry here moving…

Hi @emcee_uk, Did the given suggestion above help resolve your concern? If so, we would greatly appreciate you giving us an update and clicking the "Yes" button for “Did this answer the question?” for the response post which will also help us and the other community members track replies that are meaningful, and you will…

Hi @User_DATN1, Have we provided the answers you are looking for? If so, we would greatly appreciate you giving us an update and clicking the "Yes" button for “Did this answer the question?” for the response post(s) which will also help us and the other community members track replies that are meaningful and you will also…

Hi @Amjad Kasem, Have you already gotten started on this? As mentioned, we might be able to help you with specific concerns or inquiries in the course of the script development. Let us know if you have come across some roadblocks. -Jack

Hi @Christopher Williams, Do you still need further assistance with this inquiry? -Jack

Greetings @asha.jena, Can you try setting the Content-Type response header to text/csv with the script below before writing the response if it will resolve your concern? context.response.setHeader({ name: 'Content-Type', value: 'text/csv' }); Related SuiteAnswers Article: 44824: ServerResponse.setHeader(options) Hope this…

Greetings @Xiameng-Oracle, Thank you for sharing your concern here in NetSuite Support Community. Our gurus who specialize in this subject will look into your inquiry and will get back to you with an update. To other members who have any ideas, feel free to share them here. -Jack

Greetings @lilywu, Is there already a Condition in the Lock Record action that excludes the specific role you mentioned? If so, can you share a screenshot of the Workflow Condition screen for the action? -Jack

Greetings @brocha, Can you try adjusting the body tag attribute values in your template indicated below if it helps on resolving your concern with the header and footer? -Jack

Hi @JohanvL, Do you still need further assistance with this inquiry? -Jack

Hi @Amjad Kasem, Apologies for not responding sooner. Anyway, the automatic selection of the shipping rate should be between steps 1 and 2 on our suggested steps. Unfortunately, a Workflow cannot do this because it cannot look up the appropriate Shipping Rate record that matches the Chargeable weight value since it cannot…

Hi @Christopher Williams, The list in the following SuiteAnswers Article could help you look up the ID references for the additional fields you need to show on the remittance slip: 73920: Standard Invoice PDF/HTML Template As for printing the remittance slip on a separate page, follow the steps in the SuiteAnswers Article…

Hi @User_DATN1, See my responses below to your follow-up questions: So I inserted these 2 lines you suggested in Custom Multi-currency statement template. I previewed it and the company logo etc was large and no proper layout appears on this. You can resize the company logo image within the template by adding width and…

Greetings @emcee_uk, This seems to be a Timezone mismatch issue. To troubleshoot, check which timezone is used in the Source System where you use Workato to integrate with NetSuite, and in NetSuite's Company Information page (Setup > Company > Company Information) if they are not matched. Hope this helps. If you find this…

Hi @Benjamin Paul - USA, Did our suggestion above help resolve your concern? If so, we would greatly appreciate you giving us an update and clicking the "Yes" button for “Did this answer the question?” for the response post which will also help us and the other community members track replies that are meaningful, and you…

Hi @Tim S Jaha, Did the given solution above help address your requirement? If so, we would greatly appreciate you giving us an update and clicking the "Yes" button for “Did this answer the question?” for the solution post which will also help us and the other community members track replies that are meaningful, and you…