Hi @brocha, Have you added the Send Email Action under a Sublist Action Group? If not, that is why the fields were not found. Also take note that if there are multiple lines that satisfy the condition, an email will be sent for each of those lines. So, if you only need to send a single email, you would need to create a…

Thank you for providing the requested information @User_0931Q. Looking into this, it seems that the scripts you listed are locked into the bundle and can be only accessed by the bundle owner, MessageMedia which is a 3rd party that is outside the scope of NetSuite Support. With that being said, you may need to contact…

Hi @User_VXKKP, Did our suggestions above help resolve your concern? If so, we would greatly appreciate you giving us an update and clicking the "Yes" button for “Did this answer the question?” for the response post which will also help us and the other community members track replies that are meaningful, and you will also…

Hi @Constantly Confused.., Did the given solution above work on your end? If so, we would greatly appreciate you giving us an update and clicking the "Yes" button for “Did this answer the question?” for the solution post which will also help us and the other community members track replies that are meaningful, and you will…

Hi @CDuf, Did our suggestion above help address your requirement? If so, we would greatly appreciate you giving us an update and clicking the "Yes" button for “Did this answer the question?” for the response post which will also help us and the other community members track replies that are meaningful, and you will also…

Greetings @User_V5KBL, One reason the Approve Invoices page is blank is due to the Accounting Preference described in SuiteAnswers Article 76979 being disabled. Another reason is that there are no Invoices wherein the button representing the Action selected is being shown which is usually due to the Add Button Action…

Hi @brocha, Upon checking, Price Level (Line) is not yet listed in the Field dropdown in the Visual Condition Builder on the Send Email Action under a Sublist Action Group. In this case, you can use Custom Formula instead to reference the field and check either the Description or Internal ID value of the Price Level. See…

Thanks for the clarification @User_ZCWF3. That would now require scripting as Standard Workflow Actions do not support the Packages sublist on the Item Fulfillment yet. One option for this is to use a Workflow Action Script as @Entartes suggested which is especially useful if you need the script to be integrated into the…

Greetings @Benjamin Paul - USA, Thank you for posting a new inquiry in NetSuite Support Community. Our gurus who specialize in this subject will look into your inquiry and will get back to you with an update. To other members who have any ideas, feel free to share them here. -Jack

Greetings @User_ZCWF3, See the answers in the following related thread if the provided solutions can also address your requirement: Thanks as well for providing your insights @Entartes. We greatly appreciate all of our member's contributions here in the NetSuite Support Community 🙂 If you find any replies on this thread…

Hi @MichelCA, Testing your Client Script invoked by the button added by your UserEvent Script on my end, it also didn't work and throws an unexpected error on the browser console. See the screenshot below of the error I got: So, I looked into a possible cause of the error and found out that the N/file module that is used…

Hi @Sivasubramaniam, Did the given solution above work on your end? If so, we would greatly appreciate you giving us an update and clicking the "Yes" button for “Did this answer the question?” for the solution post which will also help us and the other community members track replies that are meaningful, and you will also…

Hi @Vernita, Did our suggestions above help address your requirement? If so, we would greatly appreciate you giving us an update and clicking the "Yes" button for “Did this answer the question?” for the response post(s) which will also help us and the other community members track replies that are meaningful, and you will…

Greetings @User_VXKKP, Here are a couple of things you can check to troubleshoot your concern: 1. Check the Custom Field settings if it is a Non-Store Value field that gets its value from the result of a Formula. See the sample screenshot below: 2. Check if another existing Script or Workflow deployed to the WO is updating…

Greetings @Constantly Confused.., Upon analysis of your script, the reason it doesn't work is because the Record.getCurrentSublistSubrecord() method does not require the line parameter, and instead, it gets the selected line with the Record.selectLine() method. With that being said, adjust the part of your script indicated…

Hi @CDuf, Yes, that's right. I was referring to the formula under the Parameters section of the Set Field Value Action with the solution provided. It will not work as expected for the Create Record Action because the action will try to reference {custevent_issue_note} from the source record, not from the created record…

@Janis001, since you have confirmed that the answers we provided here helped address this concern, we would greatly appreciate you clicking the "Yes" button for “Did this answer the question?” for those answer posts which will also help us and the other community members track replies that are meaningful and you will also…

Yes, that could be it @Janis001. Thanks for providing those details. Since that particular form uses Basic HTML Layouts instead of Advanced PDF/HTML Templates, the assigned HTML Layout should be edited. To change the size of the company logo for the HTML Layout, add the width and height attributes within the <IMG> tag in…

Hi @PaulFleetwood, Unfortunately, the process of setting the default filename occurs automatically at the backend/server level before the generated PDF is sent to the browser, which we don't have control over. NetSuite does not have an option yet to override this at the moment. With that being said, what you can do for now…

Can you specify those forms where the template changes did not reflect? -Jack

Hi @Janis001, Before we consider your concern here as a potential defect, one more thing you can try is to add a sample text to the template and see if it will be printed. See the sample screenshot below: After adding the sample text, it should be printed as shown in the following screenshot: Kindly let us know how this…

Greetings @brocha, Workflow Formulas for Client Triggers such as After Field Edit use JavaScript and SuiteScript 1.0 syntax and numeric date values are in terms of milliseconds elapsed since January 1, 1970 00:00:00 UTC timezone. So, to add 180 days, you should also convert it to milliseconds first before adding. See the…

Hello @Vernita, Apologies for not so soon reply since I just got back. Anyway, to answer your question, yes you should have a User Event Script on Before Load to hide the appropriate fields. But, you would also need to add a Client Script that hides the same fields when changing the Customer because doing so reveals the…

You're welcome @User_PF053, we are happy to help here in the NetSuite Support Community 🙂 By the way, I believe there is a reason that changes to the Vendor Address do not reflect on existing transactions and only apply to new records moving forward because otherwise, it may impact the accuracy of the information for…

Greetings @User_IJB6M, Your inquiry has already been asked in the threads linked below. Unfortunately, it is currently a limitation of NetSuite. There is an Enhancement Request filed to address the limitation in the future. See the answers in the below threads for the details of the enhancement request so that you can vote…

Hi @MichelCA, Thank you for confirming that the suggested edits on your Client Script have resolved the error on your User Event Script. I will now mark the comment above as accepted answer. For your additional concern about getting the send email on your script to work, we have split it into a separate thread linked below…

Hi @Tim S Jaha, Did the given solution above help address your requirement? If so, we would greatly appreciate you giving us an update and clicking the "Yes" button for “Did this answer the question?” for the solution post which will also help us and the other community members track replies that are meaningful, and you…

Hi @User_TQMLE, Do you still need assistance with this inquiry? If so, we would appreciate you providing the additional information we were asking for in the previous post. -Jack

Yes, those are the information we requested @Janis001. Thanks! It seems that you have the proper setup. So, the logo image on the Customer payment printouts that use the Custom Customer Deposit Form should appear 35% of its original size. However, since you said that the adjustments still did not reflect even with those…

Greetings @User_PF053, For printing the appropriate Entity Name on checks, see the solution in the following SuiteAnswers Article: 71773: "Print on Check as" Is Not Printed in Advanced PDF/HTML Templates After applying the solution, if the Print on Check As field is assigned, its value will be printed. Otherwise, the…